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Unravelling the impact of psychological empowerment on customer service behaviours as a consequence of ‘Leader-Member Exchange’
16 references·0 citing·39 second hop
Unravelling the impact of psychological empowerment on customer service behaviours as a consequence of ‘Leader-Member Exchange’ (2011)Unravelling the impact of psychological e…Exchange and Power in Social Life (2017)Exchange and Power in Social …A Beginner's Guide to Structural Equation Modeling (2015)A Beginner's Guide to Structu…Perceived organizational support: A review of the literature. (2002)Perceived organizational supp…The Role of Justice in Organizations: A Meta-Analysis (2001)The Role of Justice in Organi…Self-Efficacy: The Exercise of Control (1999)Self-Efficacy: The Exercise o…Self-efficacy: the exercise of control (1997)Self-efficacy: the exercise o…PERCEIVED ORGANIZATIONAL SUPPORT AND LEADER-MEMBER EXCHANGE: A SOCIAL EXCHANGE PERSPECTIVE. (1997)PERCEIVED ORGANIZATIONAL SUPP…Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective (1995)Relationship-based approach t…PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)PSYCHOLOGICAL, EMPOWERMENT IN…A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR (1995)A META‐ANALYTIC REVIEW OF ATT…DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE. (1994)DETERMINANTS OF INNOVATIVE BE…Cognitive Elements of Empowerment: An "Interpretive" Model of Intrinsic Task Motivation (1990)Cognitive Elements of Empower…The Empowerment Process: Integrating Theory and Practice (1988)The Empowerment Process: Inte…Essentials of Behavioral Research: Methods and Data Analysis (1984)Essentials of Behavioral Rese…The Handbook of Social Psychology (1969)The Handbook of Social Psycho…Exchange and Power in Social Life. (1965)Exchange and Power in Social …Stress, appraisal, and coping (1985)Stress, social support, and the buffering hypothesis. (1985)Social Exchange Theory: An Interdisciplinary Review (2005)Antecedents and consequences of employee engagement (2006)Job Engagement: Antecedents and Effects on Job Performance (2010)Stress: Appraisal and Coping (2013)A Theory of Social Comparison Processes (1954)Self-Reports in Organizational Research: Problems and Prospects (1986)Toward a Theory of Organizational Creativity (1993)EMPLOYEE CREATIVITY: PERSONAL AND CONTEXTUAL FACTORS AT WORK. (1996)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Innovation and Creativity in Organizations (2014)Handbook of Industrial and Organizational Psychology. (1977)The Social Psychology of Organizations. (1979)Leadership and Performance beyond Expectations (1987)An Integrative Model Of Organizational Trust (1995)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)On the Evaluation of Structural Equation Models (1988)Self‐determination theory and work motivation (2005)The Essential Impact of Context on Organizational Behavior (2006)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Social Cognitive Theory: An Agentic Perspective (2001)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Reporting Structural Equation Modeling and Confirmatory Factor Analysis Results: A Review (2006)The Commitment-Trust Theory of Relationship Marketing (1994)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)Inequity In Social Exchange (1965)Social Capital: Its Origins and Applications in Modern Sociology (1998)Expectancy–Value Theory of Achievement Motivation (2000)Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. (2002)
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References

  • 1999Self-Efficacy: The Exercise of Control46,779 cited
  • 1997Self-efficacy: the exercise of control24,284 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1969The Handbook of Social Psychology12,518 cited
  • 2002Perceived organizational support: A review of the literature.7,583 cited
  • 1995PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION.7,411 cited
  • 1995Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective7,286 cited
  • 2015A Beginner's Guide to Structural Equation Modeling6,602 cited
  • 1994DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE.6,061 cited
  • 1988The Empowerment Process: Integrating Theory and Practice4,310 cited
  • 1984Essentials of Behavioral Research: Methods and Data Analysis3,889 cited
  • 1997PERCEIVED ORGANIZATIONAL SUPPORT AND LEADER-MEMBER EXCHANGE: A SOCIAL EXCHANGE PERSPECTIVE.3,773 cited
  • 2001The Role of Justice in Organizations: A Meta-Analysis3,562 cited
  • 1995A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR

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3,226 cited
  • 1990Cognitive Elements of Empowerment: An "Interpretive" Model of Intrinsic Task Motivation3,161 cited
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