SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Understanding Consumer Choices and Preferences in Transaction-Based e-Services
16 references·16 citing·43 second hopsampled
Understanding Consumer Choices and Preferences in Transaction-Based e-Services (2003)Understanding Consumer Choices and Prefer…Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Applying the Technology Accep…Technology Infusion in Service Encounters (2000)Technology Infusion in Servic…Information Rules: A Strategic Guide to the Network Economy (2000)Information Rules: A Strategi…Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes (2000)Consumer choice behavior in o…Reflections on gaining competitive advantage through customer value (1997)Reflections on gaining compet…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…Consumer Information Search Revisited: Theory and Empirical Analysis (1997)Consumer Information Search R…Consumer Knowledge Assessment (1994)Consumer Knowledge AssessmentThe Role of the Scale Parameter in the Estimation and Comparison of Multinomial Logit Models (1993)The Role of the Scale Paramet…Conjoint Analysis in Marketing: New Developments with Implications for Research and Practice (1990)Conjoint Analysis in Marketin…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…The Choice Theory Approach to Market Research (1986)The Choice Theory Approach to…Product Familiarity and Learning New Information (1984)Product Familiarity and Learn…Design and Analysis of Simulated Consumer Choice or Allocation Experiments: An Approach Based on Aggregate Data (1983)Design and Analysis of Simula…Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis (1980)Effects of Prior Knowledge an…Integration theory and attitude change. (1971)Integration theory and attitu…Different stages of the e-service delivery system process: belief–attitude–intention framework (2020)Different stages of the e-ser…Ethical Marketing Practices viewed through Consumer Spectacles (2017)Ethical Marketing Practices v…Customized logistics service and online shoppers’ satisfaction: an empirical study (2016)Customized logistics service …Demand Growth in Services: A Discrete Choice Analysis of Customer Preferences and Online Selling (2015)Demand Growth in Services: A …Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter? (2015)Customer Use of Virtual Chann…Perceived Barriers and Benefits of Web Based Services (2014)Perceived Barriers and Benefi…Assessing the value of real-life brands in Virtual Worlds (2014)Assessing the value of real-l…New financial service development for banks in Taiwan based on customer needs and expectations (2011)New financial service develop…Technology and Service Quality in the Banking Industry: An Empirical Study of Various Factors in Electronic Banking Services (2010)Technology and Service Qualit…TECHNOLOGY AND SERVICE QUALITY IN THE BANKING INDUSTRY Importance and Performance of Various Factors Considered In the Electronic Banking Services (2010)TECHNOLOGY AND SERVICE QUALIT…The Adoption of Restaurant-Based E-Service (2009)The Adoption of Restaurant-Ba…E-Services (2009)E-ServicesA CONCEPTUAL FRAMEWORK TO MEASURE E-SERVICESCAPE ON A B&B WEBSITE (2009)A CONCEPTUAL FRAMEWORK TO MEA…Customer heterogeneity in operational e‐service design attributes (2008)Customer heterogeneity in ope…The added value of web innovation for customer satisfaction (2005)The added value of web innova…Internet ticketing in a not‐for‐profit, service organization (2005)Internet ticketing in a not‐f…Conditional logit analysis of qualitative choice behavior (1972)Decisions with Multiple Objectives: Preferences and Value Tradeoffs. (1994)Stated Preference Approaches for Measuring Passive Use Values: Choice Experiments and Contingent Valuation (1998)Advances in Consumer Research (2025)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Econometric Models of Probabilistic Choice (1981)A Logit Model of Brand Choice Calibrated on Scanner Data (1983)The Importance of Utility Balance in Efficient Choice Designs (1996)Understanding Heterogeneous Preferences in Random Utility Models: A Latent Class Approach (2002)Are Choice Experiments Incentive Compatible? A Test with Quality Differentiated Beef Steaks (2004)The Behavioral Consequences of Service Quality (1996)Technology Readiness Index (Tri) (2000)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)Understanding Service Convenience (2002)Satisfaction: a behavioral perspective on the consumer (2010)Task complexity and contingent processing in decision making: An information search and protocol analysis (1976)Conjoint Analysis in Consumer Research: Issues and Outlook (1978)Determining the Appropriate Response to Evidence of Public Concern: The Case of Food Safety (1992)Consumer Trade-Offs and the Evaluation of Services (1995)Forecasting new product penetration with flexible substitution patterns (1998)Specification Tests in Econometrics (1978)Limited-dependent and qualitative variables in econometrics (1983)The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online (2010)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Model of Persuasion (1986)Adaptive strategy selection in decision making. (1988)Value creation in E‐business (2001)Business Models, Business Strategy and Innovation (2009)From Strategy to Business Models and onto Tactics (2010)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 2000Information Rules: A Strategic Guide to the Network Economy4,394 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 2002Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior3,203 cited
  • 1990Conjoint Analysis in Marketing: New Developments with Implications for Research and Practice2,692 cited
  • 2000Technology Infusion in Service Encounters1,551 cited
  • 1983Design and Analysis of Simulated Consumer Choice or Allocation Experiments: An Approach Based on Aggregate Data1,397 cited
  • 1980Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis1,344 cited
  • 1986The Choice Theory Approach to Market Research1,307 cited
  • 1993The Role of the Scale Parameter in the Estimation and Comparison of Multinomial Logit Models1,219 cited
  • 2000Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes968 cited
  • 1997Reflections on gaining competitive advantage through customer value941 cited
  • 1984Product Familiarity and Learning New Information922 cited
  • 1971Integration theory and attitude change.905 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1994Consumer Knowledge Assessment801 cited
  • 1997Consumer Information Search Revisited: Theory and Empirical Analysis782 cited
  • Cited by

    • 2016Customized logistics service and online shoppers’ satisfaction: an empirical study71 cited
    • 2014Assessing the value of real-life brands in Virtual Worlds43 cited
    • 2005Internet ticketing in a not‐for‐profit, service organization41 cited
    • 2008Customer heterogeneity in operational e‐service design attributes37 cited
    • 2009E-Services34 cited
    • 2011New financial service development for banks in Taiwan based on customer needs and expectations31 cited
    • 2015Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter?29 cited
    • 2010Technology and Service Quality in the Banking Industry: An Empirical Study of Various Factors in Electronic Banking Services29 cited
    • 2020Different stages of the e-service delivery system process: belief–attitude–intention framework25 cited
    • 2009The Adoption of Restaurant-Based E-Service25 cited
    • 2010TECHNOLOGY AND SERVICE QUALITY IN THE BANKING INDUSTRY Importance and Performance of Various Factors Considered In the Electronic Banking Services25 cited
    • 2005The added value of web innovation for customer satisfaction24 cited
    • 2009A CONCEPTUAL FRAMEWORK TO MEASURE E-SERVICESCAPE ON A B&B WEBSITE23 cited
    • 2015Demand Growth in Services: A Discrete Choice Analysis of Customer Preferences and Online Selling20 cited
    • 2017Ethical Marketing Practices viewed through Consumer Spectacles15 cited
    • 2014Perceived Barriers and Benefits of Web Based Services9 cited