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Corporate Reputation and Crisis Management: The Threat and Manageability of Anti-corporatism
3 references·16 citing·51 second hop
Corporate Reputation and Crisis Management: The Threat and Manageability of Anti-corporatism (2005)Corporate Reputation and Crisis Managemen…Defending the Mercedes A-Class: Combining and Changing Crisis-Response Strategies (2002)Defending the Mercedes A-Clas…Image repair discourse and crisis communication (1997)Image repair discourse and cr…The Dynamics of Organizational Status (1996)The Dynamics of Organizationa…Exploring corporate reputation and crisis communication (2024)Exploring corporate reputatio…The social regulation of corporate social irresponsibility: Reviewing the contribution of corporate reputation (2022)The social regulation of corp…Political interventions in state-owned enterprises: The corporate governance failures of a European airline (2021)Political interventions in st…On the relationship between brand scandal and consumer attitudes: A literature review and research agenda (2020)On the relationship between b…Exploring the Determinants of Strategic Corporate Social Responsibility: An Empirical Examination (2020)Exploring the Determinants of…The moderating role of corporate reputation and employee-company identification on the work-related outcomes of job insecurity resulting from workforce localization policies (2019)The moderating role of corpor…Shame on Who? The Effects of Corporate Irresponsibility and Social Performance on Organizational Reputation (2019)Shame on Who? The Effects of …The influence of the implementation of CSR on business strategy: An empirical approach based on Cameroonian enterprises (2016)The influence of the implemen…Corporate social responsibility and stock price crash risk (2016)Corporate social responsibili…Identität, Image und Reputation – Eine kommunikationssoziologische Begriffsarchitektur (2015)Identität, Image und Reputati…How Does Corporate Reputation Affect Customer Loyalty in a Corporate Crisis? (2013)How Does Corporate Reputation…A Firm's Image Following Alleged Wrongdoing: Effects of the Firm's Prior Reputation and Response to the Allegation (2012)A Firm's Image Following Alle…Reputation Management and Corporate Social Responsibility (2011)Reputation Management and Cor…Exploring the drivers of corporate reputation integrated with a corporate responsibility perspective: some reflections in theory and in praxis (2011)Exploring the drivers of corp…Impacts of Reputation for Quality on Perceptions of Company Responsibility and Product-related Dangers in times of Product-recall and Public Complaints Crises: Results from an Empirical Investigation (2010)Impacts of Reputation for Qua…Defying a Reputational Crisis – Cadbury's Salmonella Scare: Why are Customers Willing to Forgive and Forget? (2009)Defying a Reputational Crisis…A Theory of Cognitive Dissonance (1957)WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)Corporate Image and Reputation as Drivers of Customer Loyalty (2016)A Theory of Cognitive Dissonance (2017)COVID-19 and repeat visitation: Assessing the role of destination social responsibility, destination reputation, holidaymakers’ trust and fear arousal (2020)A systematic review of 20 years of crisis and disaster research: Trends and progress (2021)The Dynamics of Bureaucracy (1955)Markets and Hierarchies (1975)Market Uncertainty and the Social Character of Economic Exchange (1994)Status Conflict in Groups (2011)Status Differences in the Cognitive Activation of Social Networks (2011)Status: Insights from Organizational Sociology (2012)The New Rhetoric: A Treatise on Argumentation (1971)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Stigma Management Communication: A Theory and Agenda for Applied Research on How Individuals Manage Moments of Stigmatized Identity (2010)From Preliminary Ideas to Corroborated Product Definitions: Managing the Front End of New Product Development (2012)Crisis Management: A Historical and Conceptual Approach for a Better Understanding of Today’s Crises (2018)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)The Reputational Costs of Tax Avoidance (2012)Firm Performance in the Face of Fear: How CEO Moods Affect Firm Performance (2017)Journal of Business Ethics (2017)Social media–based customer service and firm reputation (2020)The psychology of interpersonal relations. 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(2022)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences (2007)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Implementation of Corporate Social Responsibility Strategy to Enhance Firm Reputation and Competitive Advantage (2021)The impact of type of content use on smartphone addiction and academic performance: Physical activity as moderator (2021)Unravelling the nexus between creative self-efficacy, humble leadership, innovative work behaviour and job performance amongst physicians in public hospitals (2021)Organizing and the Process of Sensemaking (2005)The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods (2009)Toward a Theoretical Framework of Corporate Social Irresponsibility: Clarifying the Gray Zones Between Responsibility and Irresponsibility (2021)Corporate social irresponsibility and consumer punishment: A systematic review and research agenda (2022)Global Value Chain Resilience: Understanding the Impact of Managerial Governance Adaptations (2022)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Falling from grace: Family-based brands amidst scandals (2023)Social media influencers and consumer engagement: A review and future research agenda (2023)Food supply chain resilience in the digital era: a bibliometric analysis and development of conceptual framework (2024)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)The Handbook of Crisis Communication (2010)
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References

  • 1997Image repair discourse and crisis communication1,401 cited
  • 1996The Dynamics of Organizational Status336 cited
  • 2002Defending the Mercedes A-Class: Combining and Changing Crisis-Response Strategies83 cited

Cited by

  • 2019Shame on Who? The Effects of Corporate Irresponsibility and Social Performance on Organizational Reputation125 cited
  • 2013How Does Corporate Reputation Affect Customer Loyalty in a Corporate Crisis?124 cited
  • 2010Impacts of Reputation for Quality on Perceptions of Company Responsibility and Product-related Dangers in times of Product-recall and Public Complaints Crises: Results from an Empirical Investigation88 cited
  • 2019The moderating role of corporate reputation and employee-company identification on the work-related outcomes of job insecurity resulting from workforce localization policies82 cited
  • 2016Corporate social responsibility and stock price crash risk75 cited
  • 2012A Firm's Image Following Alleged Wrongdoing: Effects of the Firm's Prior Reputation and Response to the Allegation64 cited
  • 2020On the relationship between brand scandal and consumer attitudes: A literature review and research agenda61 cited
  • 2009Defying a Reputational Crisis – Cadbury's Salmonella Scare: Why are Customers Willing to Forgive and Forget?61 cited
  • 2011Reputation Management and Corporate Social Responsibility59 cited
  • 2011Exploring the drivers of corporate reputation integrated with a corporate responsibility perspective: some reflections in theory and in praxis

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54 cited
  • 2022The social regulation of corporate social irresponsibility: Reviewing the contribution of corporate reputation53 cited
  • 2015Identität, Image und Reputation – Eine kommunikationssoziologische Begriffsarchitektur40 cited
  • 2020Exploring the Determinants of Strategic Corporate Social Responsibility: An Empirical Examination40 cited
  • 2024Exploring corporate reputation and crisis communication39 cited
  • 2016The influence of the implementation of CSR on business strategy: An empirical approach based on Cameroonian enterprises39 cited
  • 2021Political interventions in state-owned enterprises: The corporate governance failures of a European airline37 cited