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Self-Assessment of Total Quality Management Programs

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References

1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
1993Total Quality Management: The Route to Improving Performance442 cited
1993Ten Areas for Future Research in Total Quality Management41 cited

Cited by

2012A comparison and usage overview of business excellence models68 cited
2001A methodology for developing a self‐assessment tool to measure quality performance in organizations54 cited
2013A study of the Baldrige Award framework using the applicant scoring data50 cited
2001Baldrige Assessment and Organizational Learning: The Need for Change Management47 cited
2004Malcolm Baldrige National Quality Award leadership model44 cited
2000Assessment of TQM implementation32 cited
2004An expert advisory system for the ISO 9001 quality system28 cited
2010Organisational learning for performance excellence: A study of Branch-Smith Printing Division19 cited

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