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Exploiting the balanced scorecard in the Operations Department: the Ducati Motor Holding case
16 references·1 citing·33 second hop
Exploiting the balanced scorecard in the Operations Department: the Ducati Motor Holding case (2008)Exploiting the balanced scorecard in the …The evolution of performance measurement research (2005)The evolution of performance …The Performance Prism: The Scorecard for Measuring and Managing Business Success (2003)The Performance Prism: The Sc…Having trouble with your strategy? Then map it. (2001)Having trouble with your stra…Performance measurement system design: developing and testing a process‐based approach (2000)Performance measurement syste…Putting the Balanced Scorecard to Work (1998)Putting the Balanced Scorecar…Building operations management theory through case and field research (1998)Building operations managemen…The balanced scorecard: Translating strategy into action (1997)The balanced scorecard: Trans…Performance measurement system design (1995)Performance measurement syste…Applications of case study research (1993)Applications of case study re…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Lasting improvements in manufacturing performance: In search of a new theory (1990)Lasting improvements in manuf…World class manufacturing : the lessons of simplicity applied (1986)World class manufacturing : t…Quality without tears (1984)Quality without tearsQuality, productivity, and competitive position (1982)Quality, productivity, and co…The Focused Factory (1974)The Focused FactoryTotal quality control (1961)Total quality controlA research and industry perspective on automotive logistics performance measurement (2017)A research and industry persp…The balanced scorecard--measures that drive performance. (1992)The machine that changed the world (1992)Measuring supply chain performance (1999)Management control systems and strategy: A resource-based perspective (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Case Study Research: Design and Methods (1984)The Case Research Strategy in Studies of Information Systems (1987)Building Theories from Case Study Research (1989)Case research in operations management (2002)Survey research in operations management: a process‐based perspective (2002)Qualitative case studies in operations management: Trends, research outcomes, and future research implications (2010)Manufacturing Strategy, Environmental Uncertainty and Performance: A Path Analytic Model (1987)Flexibility Versus Efficiency? A Case Study of Model Changeovers in the Toyota Production System (1999)THE IMPACT OF ENVIRONMENTAL TECHNOLOGIES ON MANUFACTURING PERFORMANCE. (1999)Research on the phenomenon of supply chain resilience (2015)Introduction to Case Study (1997)Systematically reviewing qualitative and quantitative evidence to inform management and policy-making in the health field (2005)Mainstreaming Green Product Innovation: Why and How Companies Integrate Environmental Sustainability (2010)Management control systems and strategy: A critical review (1997)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A Strategic Framework for Customer Relationship Management (2005)Measuring Organizational Performance: Towards Methodological Best Practice (2009)Optimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction (1986)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)HUMAN RESOURCE MANAGEMENT, MANUFACTURING STRATEGY, AND FIRM PERFORMANCE. (1996)Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)Innovation, organizational capabilities, and the born-global firm (2004)Sustainability in Action: Identifying and Measuring the Key Performance Drivers (2001)Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003)The business model: an integrative framework for strategy execution (2008)
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References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 1993Applications of case study research7,853 cited
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  • 1982Quality, productivity, and competitive position2,278 cited
  • 1998Putting the Balanced Scorecard to Work2,180 cited
  • 1998Building operations management theory through case and field research1,658 cited
  • 1961Total quality control1,547 cited
  • 1990Lasting improvements in manufacturing performance: In search of a new theory1,230 cited
  • 2001Having trouble with your strategy? Then map it.1,153 cited
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  • 2003The Performance Prism: The Scorecard for Measuring and Managing Business Success1,031 cited
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  • 1986World class manufacturing : the lessons of simplicity applied884 cited
  • 2005The evolution of performance measurement research870 cited
  • 1984Quality without tears

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  • 2017A research and industry perspective on automotive logistics performance measurement10 cited