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Designing a supply chain management academic curriculum using QFD and benchmarking
16 references·13 citing·50 second hop
Designing a supply chain management academic curriculum using QFD and benchmarking (2008)Designing a supply chain management acade…Are students customers? TQM and marketing perspectives (2007)Are students customers? TQM a…Marketing Models in Education: Students as Customers, Products, or Partners (2005)Marketing Models in Education…Students' and Faculty Members' Perceptions of the Importance of Business Ethics and Accounting Ethics Education: Is There an Expectations Gap? (2004)Students' and Faculty Members…The leading edge in QFD: past, present and future (2003)The leading edge in QFD: past…Determinants of Undergraduate Student Drop Out Rates in a University Business Studies Department (2003)Determinants of Undergraduate…Supply chain management: a strategic perspective (2002)Supply chain management: a st…Translating customers’ voices into operations requirements ‐ A QFD application in higher education (2001)Translating customers’ voices…A Measure of Export Market Orientation: Scale Development and Cross-cultural Validation (1999)A Measure of Export Market Or…Quality function deployment (1998)Quality function deploymentPlanning and design of industrial engineering education quality (1998)Planning and design of indust…An application of quality function deployment to improve the quality of teaching (1998)An application of quality fun…Supply Chain Management: Relationships, Chains and Networks (1996)Supply Chain Management: Rela…Best practice for customer satisfaction in manufacturing firms (1995)Best practice for customer sa…Total Quality Management Applied to Engineering Education (1994)Total Quality Management Appl…Strategic Purchasing: A History and Review of the Literature (1994)Strategic Purchasing: A Histo…The House of Quality (1988)The House of QualityQuality Function Deployment: A Bibliometric-Based Overview (2022)Quality Function Deployment: …Enhancing the Quality of a Higher Education Course: Quality Function Deployment and Kano Model Integration (2020)Enhancing the Quality of a Hi…Systematical decision-making approach for quality function deployment based on uncertain linguistic term sets (2018)Systematical decision-making …Current state and future potential of logistics and supply chain education: a literature review (2018)Current state and future pote…Method for evaluation via benchmarking of the lean product development process (2016)Method for evaluation via ben…Supply Chain Management: How The Curricula Of The Top Ten Undergraduate Universities Meet The Practitioners Knowledge Set (2014)Supply Chain Management: How …Quality Function Deployment in Higher Education (2014)Quality Function Deployment i…A dual quality function deployment approach for benchmarking service quality (2014)A dual quality function deplo…International business curriculum design: identifying the voice of the customer using QFD (2011)International business curric…A new benchmarking approach in Cold Chain (2011)A new benchmarking approach i…Improving outpatient services for elderly patients in Taiwan: A qualitative study (2010)Improving outpatient services…Dynamic benchmarking methodology for quality function deployment (2010)Dynamic benchmarking methodol…Applying QFD to develop a training course for clothing merchandisers (2009)Applying QFD to develop a tra…Coefficient Alpha and the Internal Structure of Tests (1951)What is the Right Supply Chain for Your Product (1997)A framework of supply chain management literature (2001)A critical review of survey-based research in supply chain integration (2007)Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective (2013)Supply chain resilience: Conceptualization and scale development using dynamic capability theory (2017)Optimization by the Analytic Hierarchy Process (1979)Out of the Crisis (1982)The Analytic Hierarchy Process (1985)Application of the analytic hierarchy process (AHP) in multi-criteria analysis of the selection of intelligent building systems (2007)Evaluation of the factors that determine quality in higher education: an empirical study (2010)Review of application of analytic hierarchy process (AHP) in construction (2018)The Nature of the Firm (1937)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Supply chain management: an analytical framework for critical literature review (2000)Sustainable supply chain management and inter‐organizational resources: a literature review (2009)The dark side of buyer–supplier relationships: A social capital perspective⋆ (2010)A Paradigm for Developing Better Measures of Marketing Constructs (1979)On the Evaluation of Structural Equation Models (1988)Scale Development : Theory and Applications (1991)Export performance and market orientation: establishing an empirical link (2002)Experiential and Informational Knowledge, Architectural Marketing Capabilities, and the Adaptive Performance of Export Ventures: A Cross‐National Study (2003)Export Market-Oriented Behavior and Export Performance: Quadratic and Moderating Effects under Differing Degrees of Market Dynamism and Internationalization (2009)The measurement of organizational commitment (1979)Leaving College: Rethinking the Causes and Cures of Student Attrition (1988)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Student engagement and blended learning: Portraits of risk (2009)The determinants of university dropout: A review of the socio-economic literature (2021)Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Total Quality Development (1998)Review, analysis and classification of the literature on QFD—Types of research, difficulties and benefits (2008)Supplier selection paradigm: An integrated hierarchical QFD methodology under multiple-criteria environment (2010)Handbook of Technology and Innovation Management (2021)Total quality control (1961)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)Quality Is Free: The Art of Making Quality Certain (1979)Rethinking quality and improvement in higher education (2008)A framework for analysing higher education performance: students' satisfaction, perceived learning outcomes, and dropout intentions (2013)Student satisfaction and the customer focus in higher education (2013)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Toward a measure of competitive priorities for purchasing (2001)Manufacturing networks and supply chains: an operations strategy perspective (2003)Achieving supply chain resilience: the role of procurement (2014)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)Playing the collaboration game right—balancing trust and contracting (2004)Destination brands vs destination images: Do we know what we mean? (2006)Effects of Hosting a Sport Event on Destination Brand: A Test of Co-branding and Match-up Models (2006)
this work references cited by second hop

References

  • 1988The House of Quality2,266 cited
  • 1996Supply Chain Management: Relationships, Chains and Networks1,067 cited
  • 2002Supply chain management: a strategic perspective717 cited
  • 2003The leading edge in QFD: past, present and future505 cited
  • 1994Strategic Purchasing: A History and Review of the Literature444 cited
  • 1999A Measure of Export Market Orientation: Scale Development and Cross-cultural Validation353 cited
  • 1995Best practice for customer satisfaction in manufacturing firms301 cited
  • 2007Are students customers? TQM and marketing perspectives288 cited
  • 2003Determinants of Undergraduate Student Drop Out Rates in a University Business Studies Department281 cited
  • 1998An application of quality function deployment to improve the quality of teaching238 cited
  • 2005Marketing Models in Education: Students as Customers, Products, or Partners180 cited
  • 2001Translating customers’ voices into operations requirements ‐ A QFD application in higher education177 cited
  • 2004Students' and Faculty Members' Perceptions of the Importance of Business Ethics and Accounting Ethics Education: Is There an Expectations Gap?148 cited
  • 1998Quality function deployment146 cited
  • 1998Planning and design of industrial engineering education quality

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113 cited
  • 1994Total Quality Management Applied to Engineering Education107 cited
  • Cited by

    • 2011A new benchmarking approach in Cold Chain74 cited
    • 2011International business curriculum design: identifying the voice of the customer using QFD56 cited
    • 2010Improving outpatient services for elderly patients in Taiwan: A qualitative study39 cited
    • 2018Current state and future potential of logistics and supply chain education: a literature review36 cited
    • 2014Quality Function Deployment in Higher Education27 cited
    • 2022Quality Function Deployment: A Bibliometric-Based Overview27 cited
    • 2016Method for evaluation via benchmarking of the lean product development process24 cited
    • 2010Dynamic benchmarking methodology for quality function deployment21 cited
    • 2014Supply Chain Management: How The Curricula Of The Top Ten Undergraduate Universities Meet The Practitioners Knowledge Set17 cited
    • 2018Systematical decision-making approach for quality function deployment based on uncertain linguistic term sets17 cited
    • 2009Applying QFD to develop a training course for clothing merchandisers15 cited
    • 2014A dual quality function deployment approach for benchmarking service quality15 cited
    • 2020Enhancing the Quality of a Higher Education Course: Quality Function Deployment and Kano Model Integration11 cited