General manager turnover and root causes

Kemal Birdir

97 citations0/0 files storedInternational Journal of Contemporary Hospitality Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Hospitality and Tourism Education Job Satisfaction and Organizational Behavior Human Resource and Talent Management

Abstract

This study was conducted to examine hotel and holiday village general managers’ (GMs’) turnover and to identify root causes of GM turnover. GMs who were serving five‐star hotels and first‐class holiday villages operating mainly in coastal sides of Turkey (mostly the Aegean coast and the Mediterranean coast) were researched. GMs in 144 hotels and holiday villages were faxed a one‐page survey instrument developed by the researcher. At the end of two rounds, out of 144 GMs, 56 responded to the instrument. Analyzing the data, it is found that GMs are quitting hotels after 3.3 years on average, and hotels tended to change GMs every 2.5 years. The main causes of GM turnover are: management conflict and problems between property owners and GMs; and GMs’ career moves.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 97 citations exist upstream.

References

1989R for Turnover

Cited by

2013Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus 2020The COVID-19 pandemic and organisational commitment of senior hotel managers 2010How much does labour turnover cost?2003Advancing organizational effectiveness and knowledge management implementation 2011Understanding the influence of polychronicity on job satisfaction and turnover intention: A study of non-supervisory hotel employees 2016The effect of employee advocacy and perceived organizational support on job embeddedness and turnover intention in hotels 2010Effects of Individual and Organizational Factors on Job Satisfaction and Intent to Stay in the Hotel and Restaurant Industry 2010An examination of the nature of the relationship between Leader-Member-Exchange (LMX) and turnover intent at different organizational levels

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.