References

• 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
• 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
• 1990WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.5,424 cited
• 2007The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs3,094 cited
• 1992The strategic analysis of intangible resources2,551 cited
• 2002The C-OAR-SE procedure for scale development in marketing2,483 cited
• 1995The Effects of Perceived Interdependence on Dealer Attitudes1,843 cited
• 2000Media Reputation as a Strategic Resource: An Integration of Mass Communication and Resource-Based Theories1,696 cited
• 2005Being Good or Being Known: An Empirical Examination of the Dimensions, Antecedents, and Consequences of Organizational Reputation1,595 cited
• 2000The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation1,300 cited
• 1999A Cross-National Investigation into the Individual and National Cultural Antecedents of Consumer Innovativeness1,281 cited
• 1997The Reputational Landscape1,231 cited
• 2007Customer-based corporate reputation of a service firm: scale development and validation899 cited
• 2003When Does Commitment Lead to Loyalty?870 cited