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Measuring the relative efficiency of a firm's ability to achieve organizational benefits after ISO certification
15 references·10 citing·41 second hop
Measuring the relative efficiency of a firm's ability to achieve organizational benefits after ISO certification (2004)Measuring the relative efficiency of a fi…Total Quality Management (2004)Total Quality ManagementThe longitudinal effects of the ISO 9000 certification process on business performance (2003)The longitudinal effects of t…William W.Cooper,Lawrence M.Seiford,Kaoru Tone 著, DATA ENVELOPMENT ANALYSIS : A Comprehensive Text with Models, Applications, References and DEA-Solver Software, Kluwer Academic Publishers, 2000年, 318頁 (2002)William W.Cooper,Lawrence M.S…Using data envelopment analysis to benchmark activities (2001)Using data envelopment analys…Data Envelopment Analysis: A Comprehensive Text with Models, Applications, References and DEA-Solver Software (2001)Data Envelopment Analysis: A …An analytical method for benchmarking best peer suppliers (2001)An analytical method for benc…WHY FIRMS SEEK ISO 9000 CERTIFICATION: REGULATORY COMPLIANCE OR COMPETITIVE ADVANTAGE? (1999)WHY FIRMS SEEK ISO 9000 CERTI…Maximizing the benefits of ISO 9000 implementation (1999)Maximizing the benefits of IS…Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland (1999)Life after ISO 9000: An analy…Implementing ISO 9000: A study of its benefits among Australian organizations (1999)Implementing ISO 9000: A stud…A study of ISO 9000 process, motivation and performance (1999)A study of ISO 9000 process, …The business value of quality management systems certification. Evidence from Australia and New Zealand (1997)The business value of quality…ISO 9000 series experiences in small and medium-sized enterprises (1997)ISO 9000 series experiences i…BS5750/ISO9000 ‐ The Experience of Small and Medium‐sized Firms (1991)BS5750/ISO9000 ‐ The Experien…Benchmarking: the search for industry best practices that lead to superior performance (1989)Benchmarking: the search for …Motivations for ISO 9001 quality management system implementation and certification – mapping the territory with a novel classification proposal (2021)Motivations for ISO 9001 qual…Quality management as a determinant factor of productivity (2019)Quality management as a deter…Measuring the performance efficiency of banks in a developing economy (2018)Measuring the performance eff…An Analysis on the Relationship Between Total Quality Management Practices and Knowledge Management: The Case of Eskişehir (2014)An Analysis on the Relationsh…Examining relationships between quality management and organisational performance in transitional economies (2013)Examining relationships betwe…ISO 9000 maintenance in service organisations: tales from two companies (2011)ISO 9000 maintenance in servi…Benchmarking Indian banks using DEA in post-reform period: a progressive time-weighted mean approach (2010)Benchmarking Indian banks usi…The implementation of a quality management system in the not‐for‐profit sector (2009)The implementation of a quali…An integration of balanced scorecards and data envelopment analysis for firm's benchmarking management (2009)An integration of balanced sc…Vectors of innovation to support quality initiatives in the framework of ISO 9001:2000 (2008)Vectors of innovation to supp…The Problem of Social Cost (1960)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Job Market Signaling (1973)Global Competition, Institutions, and the Diffusion of Organizational Practices: The International Spread of ISO 9000 Quality Certificates (2002)Stakeholders and environmental management practices: an institutional framework (2004)The Strategic Use of Decentralized Institutions: Exploring Certification With the ISO 14001 Management Standard (2005)The Concept of Fit in Strategy Research: Toward Verbal and Statistical Correspondence (1989)Total quality management as competitive advantage: A review and empirical study (1995)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis (2005)Relationship between quality management practices and innovation (2012)The Concept of Fit in Strategy Research: Towards Verbal and Statistical Correspondence (2018)Corporate Culture and Performance (1992)Organizational culture and leadership (1993)Built to last: Successful habits of visionary companies (1996)ISO 9000 practices and financial performance: A technology coherence perspective (2007)ISO 9001 certification research: questions, answers and approaches (2009)Total quality management in SMEs (1996)ISO 9000: Outside the Iron Cage (2003)Empirical assessment of ISO 9000 related management practices and performance relationships (2007)An integrated framework for ISO 9000 motivation, depth of ISO implementation and firm performance (2008)An Evaluation of the Effects of Quality Improvement Activities on Business Performance (1994)Smaller enterprises’ experiences with ISO 9000 (1998)The case for ISO 9000 (2003)What is total quality control the japanese way (1985)Kaizen: The key to Japan‚s competitive success (2009)Methodologies for data quality assessment and improvement (2009)25 Years of Stakeholder Theory in Project Management Literature (1984-2009) (2010)Fuzzy FMEA application to improve purchasing process in a public hospital (2012)The Dynamic Capabilities of Firms: an Introduction (1994)Service Quality: A Measure of Information Systems Effectiveness (1995)Dynamic capabilities and strategic management (1997)ISO 9000 series ‐ Certification and performance (2001)ISO 9000: integration rationales and organizational impacts (2007)Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications (2008)A slacks-based measure of super-efficiency in data envelopment analysis (2002)Network DEA: A slacks-based measure approach (2008)Public spending and green economic growth in BRI region: Mediating role of green finance (2021)An Introduction to ‘Benefit of the Doubt’ Composite Indicators (2006)Data Envelopment Analysis: History, Models, and Interpretations (2011)On the Methodological Framework of Composite Indices: A Review of the Issues of Weighting, Aggregation, and Robustness (2018)
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References

  • 2001Data Envelopment Analysis: A Comprehensive Text with Models, Applications, References and DEA-Solver Software1,727 cited
  • 1989Benchmarking: the search for industry best practices that lead to superior performance1,645 cited
  • 2002William W.Cooper,Lawrence M.Seiford,Kaoru Tone 著, DATA ENVELOPMENT ANALYSIS : A Comprehensive Text with Models, Applications, References and DEA-Solver Software, Kluwer Academic Publishers, 2000年, 318頁919 cited
  • 1997The business value of quality management systems certification. Evidence from Australia and New Zealand431 cited
  • 1999WHY FIRMS SEEK ISO 9000 CERTIFICATION: REGULATORY COMPLIANCE OR COMPETITIVE ADVANTAGE?427 cited
  • 2004Total Quality Management418 cited
  • 2003The longitudinal effects of the ISO 9000 certification process on business performance393 cited
  • 1999A study of ISO 9000 process, motivation and performance194 cited
  • 1999Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland175 cited
  • 1999Implementing ISO 9000: A study of its benefits among Australian organizations166 cited
  • 2001An analytical method for benchmarking best peer suppliers141 cited
  • 1991BS5750/ISO9000 ‐ The Experience of Small and Medium‐sized Firms115 cited
  • 2001Using data envelopment analysis to benchmark activities102 cited
  • 1997

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ISO 9000 series experiences in small and medium-sized enterprises
89 cited
  • 1999Maximizing the benefits of ISO 9000 implementation60 cited
  • Cited by

    • 2009An integration of balanced scorecards and data envelopment analysis for firm's benchmarking management54 cited
    • 2009The implementation of a quality management system in the not‐for‐profit sector45 cited
    • 2013Examining relationships between quality management and organisational performance in transitional economies44 cited
    • 2011ISO 9000 maintenance in service organisations: tales from two companies40 cited
    • 2018Measuring the performance efficiency of banks in a developing economy37 cited
    • 2010Benchmarking Indian banks using DEA in post-reform period: a progressive time-weighted mean approach32 cited
    • 2014An Analysis on the Relationship Between Total Quality Management Practices and Knowledge Management: The Case of Eskişehir31 cited
    • 2021Motivations for ISO 9001 quality management system implementation and certification – mapping the territory with a novel classification proposal28 cited
    • 2019Quality management as a determinant factor of productivity26 cited
    • 2008Vectors of innovation to support quality initiatives in the framework of ISO 9001:200023 cited