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The returns management process in supply chain strategy

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References

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1992Basics of Qualitative Research17,850 cited
1988The Long Interview5,219 cited
2001DEFINING SUPPLY CHAIN MANAGEMENT5,167 cited
1998Supply Chain Management: Implementation Issues and Research Opportunities2,437 cited
1997Quantitative models for reverse logistics: A review1,903 cited
1989Putting Consumer Experience Back into Consumer Research: The Philosophy and Method of Existential-Phenomenology1,669 cited
1999Going Backwards: Reverse Logistics Trends and Practices1,663 cited
1995Strategic Issues in Product Recovery Management1,478 cited
1999Issues in environmentally conscious manufacturing and product recovery: a survey1,107 cited
1986Learning How to Ask1,105 cited
1998REVERSE LOGISTICS: A REVIEW OF THE LITERATURE AND FRAMEWORK FOR FUTURE INVESTIGATION960 cited
2001AN EXAMINATION OF REVERSE LOGISTICS PRACTICES960 cited
1996THE USE OF THE CASE STUDY METHOD IN LOGISTICS RESEARCH956 cited
1988Learning how to ask: Sociolinguistic appraisal of the role of the interview in social science research937 cited

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1986Humanistic Inquiry in Marketing Research: Philosophy, Method, and Criteria815 cited

Cited by

2011Retail reverse logistics: a call and grounding framework for research174 cited
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2019Profit maximization in reverse logistics based on disassembly scheduling using hybrid bee colony and bat optimization118 cited
2009Issues in reverse supply chain, part III: classification and simple analysis117 cited
2010Aftermarket remanufacturing strategic planning decision-making framework: theory & practice115 cited
2017Product return management: Linking product returns, closed-loop supply chain activities and the effectiveness of the reverse supply chains114 cited
2013Reverse logistics: past research, current management issues, and future directions108 cited
2013Natural resource scarcity and the closed‐loop supply chain: a resource‐advantage view108 cited
2015Managing product returns to achieve supply chain sustainability: an exploratory study and research propositions107 cited
2011Evaluating reverse logistics programs: a suggested process formalization105 cited
2012A reviewer's guide to the grounded theory methodology in logistics and supply chain management research95 cited
2014Reverse logistics in the pharmaceuticals industry: a systemic analysis94 cited
2009Implementing just-in-time philosophy to reverse logistics systems: a review91 cited
2014Reverse logistics innovation, institutional pressures and performance87 cited
2014Barriers to product returns and recovery management in a developing country: investigation using multiple methods87 cited
2016Developing a reverse logistics competency87 cited