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Technology, customization, and reliability
16 references·4 citing·39 second hop
Technology, customization, and reliability (2001)Technology, customization, and reliabilityFirm resources and sustained competitive advantage (2004)Firm resources and sustained …What is strategy (2000)What is strategyThe American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Musings on management. Ten ideas designed to rile everyone who cares about management. (1996)Musings on management. Ten id…Integrating R&D and Marketing: A Review and Analysis of the Literature (1996)Integrating R&D and Marketing…The Comparative Advantage Theory of Competition (1995)The Comparative Advantage The…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …A Historical Comparison of Resource-Based Theory and Five Schools of Thought Within Industrial Organization Economics: Do We Have a New Theory of the Firm? (1991)A Historical Comparison of Re…Juran's Quality Control Handbook (1990)Juran's Quality Control Handb…Technological Discontinuities and Organizational Environments (1986)Technological Discontinuities…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…An Evolutionary Theory of Economic Change. (1983)An Evolutionary Theory of Eco…An evolutionary theory of economic change (1982)An evolutionary theory of eco…An evolutionary theory of economic change (1982)An evolutionary theory of eco…A dynamic model of process and product innovation (1975)A dynamic model of process an…Trust, integrated information technology and new product success (2017)Trust, integrated information…Developing a design support system for the exterior form of running shoes using partial least squares and neural networks (2013)Developing a design support s…Managing students' loyalty to school after graduation through relationship marketing (2009)Managing students' loyalty to…The Impact of Customization and Reliability on Customer Satisfaction in the U.S. Lodging Industry (2008)The Impact of Customization a…Organization and environment (1967)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)The Management of Innovation (1994)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)A resource‐based view of the firm (1984)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Theory of Economic Development (2003)The Population Ecology of Organizations (1977)Technological paradigms and technological trajectories (1982)Dimensions of Organizational Task Environments (1984)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Technological Discontinuities and Dominant Designs: A Cyclical Model of Technological Change (1990)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Dynamic capabilities: what are they? (2000)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Process of Customer Engagement: A Conceptual Framework (2008)Gain more insight from your PLS-SEM results (2016)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Dynamic capabilities and strategic management (1997)Economic Performance Through Time (1993)International Norm Dynamics and Political Change (1998)Informal Institutions and Comparative Politics: A Research Agenda (2004)
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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1983An Evolutionary Theory of Economic Change.21,368 cited
  • 1982An evolutionary theory of economic change6,234 cited
  • 1986Technological Discontinuities and Organizational Environments6,124 cited
  • 2000What is strategy5,834 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 1975A dynamic model of process and product innovation3,512 cited
  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 1982An evolutionary theory of economic change3,194 cited
  • 1991A Historical Comparison of Resource-Based Theory and Five Schools of Thought Within Industrial Organization Economics: Do We Have a New Theory of the Firm?3,088 cited
  • 1995The Comparative Advantage Theory of Competition2,727 cited
  • 1996Musings on management. Ten ideas designed to rile everyone who cares about management.1,623 cited
  • 1990Juran's Quality Control Handbook1,384 cited

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  • 1996Integrating R&D and Marketing: A Review and Analysis of the Literature1,300 cited
  • Cited by

    • 2013Developing a design support system for the exterior form of running shoes using partial least squares and neural networks77 cited
    • 2009Managing students' loyalty to school after graduation through relationship marketing33 cited
    • 2008The Impact of Customization and Reliability on Customer Satisfaction in the U.S. Lodging Industry29 cited
    • 2017Trust, integrated information technology and new product success25 cited