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Decomposing the effects of online customer reviews on brand, price, and product attributes
16 references·16 citing·43 second hopsampled
Decomposing the effects of online customer reviews on brand, price, and product attributes (2015)Decomposing the effects of online custome…The Effects of Online User Reviews on Movie Box Office Performance: Accounting for Sequential Rollout and Aggregation Across Local Markets (2010)The Effects of Online User Re…Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Impact of Online Consumer Rev…Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix (2008)Online Consumer Review: Word-…Do online reviews matter? — An empirical investigation of panel data (2008)Do online reviews matter? — A…The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)The Effect of On-Line Consume…Exploring the value of online product reviews in forecasting sales: The case of motion pictures (2007)Exploring the value of online…Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue (2006)Word of Mouth for Movies: Its…When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry (2006)When Online Reviews Meet Hype…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…Do Online Reviews Matter? - an Empirical Investigation of Panel Data (2005)Do Online Reviews Matter? - a…Using Online Conversations to Study Word-of-Mouth Communication (2004)Using Online Conversations to…Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Electronic word-of-mouth via …Internet forums as influential sources of consumer information (2001)Internet forums as influentia…Brand Equity as a Signaling Phenomenon (1998)Brand Equity as a Signaling P…External Search Effort: An Investigation Across Several Product Categories (1987)External Search Effort: An In…Design and Analysis of Simulated Consumer Choice or Allocation Experiments: An Approach Based on Aggregate Data (1983)Design and Analysis of Simula…How to make money with credit information? Information processing on online accommodation-sharing platforms (2021)How to make money with credit…Understanding Peer-to-Peer, Two-Sided Digital Marketplaces: Pricing Lessons from Airbnb in Barcelona (2020)Understanding Peer-to-Peer, T…The power of social influence and customer–firm interactions in predicting non-transactional behaviors, immediate customer profitability, and long-term customer value (2020)The power of social influence…The Joint Influence of Online Rating and Product Price on Purchase Decision: An EEG Study (2020)The Joint Influence of Online…The impact of place-of-origin on price premium for agricultural products: empirical evidence from Taobao.com (2020)The impact of place-of-origin…A Decision-Making Model Under Probabilistic Linguistic Circumstances with Unknown Criteria Weights for Online Customer Reviews (2020)A Decision-Making Model Under…Dynamic quality and pricing decisions in customer-intensive service systems with online reviews (2018)Dynamic quality and pricing d…Dynamic Impact of Online Word-of-Mouth and Advertising on Supply Chain Performance (2018)Dynamic Impact of Online Word…Managing Product Returns Within the Customer Value Framework (2017)Managing Product Returns With…Do customer reviews drive purchase decisions? The moderating roles of review exposure and price (2017)Do customer reviews drive pur…Tourists’ willingness to pay for an accommodation: The effect of eWOM and internal reference price (2016)Tourists’ willingness to pay …To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns (2016)To Keep or Not to Keep: Effec…How small hotels can drive value their way in infomediation. The case of ‘Italian hotels vs. OTAs and TripAdvisor’ (2016)How small hotels can drive va…Exploring the comparative importance of online hotel reviews’ heuristic attributes in review helpfulness: a conjoint analysis approach (2016)Exploring the comparative imp…Does big data mean big knowledge? Integration of big data analysis and conceptual model for social commerce research (2016)Does big data mean big knowle…Are customers’ reviews creating value in the hospitality industry? Exploring the moderating effects of market positioning (2016)Are customers’ reviews creati…Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)No Pain, No Gain: A Critical Review of the Literature on Signaling Unobservable Product Quality (2000)The impact of perceived corporate social responsibility on consumer behavior (2005)Brands and Branding: Research Findings and Future Priorities (2006)The Handbook of Social Psychology (1969)Internet paradox: A social technology that reduces social involvement and psychological well-being? 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References

  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?5,913 cited
  • 2004Using Online Conversations to Study Word-of-Mouth Communication2,600 cited
  • 2010Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics2,366 cited
  • 2007The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement2,115 cited
  • 1998Brand Equity as a Signaling Phenomenon1,968 cited
  • 2008Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix1,813 cited
  • 2001Internet forums as influential sources of consumer information1,745 cited
  • 2008Do online reviews matter? — An empirical investigation of panel data1,677 cited
  • 2007Exploring the value of online product reviews in forecasting sales: The case of motion pictures1,519 cited
  • 1983Design and Analysis of Simulated Consumer Choice or Allocation Experiments: An Approach Based on Aggregate Data1,397 cited
  • 2006Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue1,329 cited
  • 1987External Search Effort: An Investigation Across Several Product Categories1,302 cited
  • 2005Do Online Reviews Matter? - an Empirical Investigation of Panel Data

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1,013 cited
  • 2010The Effects of Online User Reviews on Movie Box Office Performance: Accounting for Sequential Rollout and Aggregation Across Local Markets922 cited
  • 2006When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry828 cited
  • Cited by

    • 2016To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns168 cited
    • 2017Do customer reviews drive purchase decisions? The moderating roles of review exposure and price151 cited
    • 2016Tourists’ willingness to pay for an accommodation: The effect of eWOM and internal reference price149 cited
    • 2016Are customers’ reviews creating value in the hospitality industry? Exploring the moderating effects of market positioning136 cited
    • 2016Exploring the comparative importance of online hotel reviews’ heuristic attributes in review helpfulness: a conjoint analysis approach134 cited
    • 2016How small hotels can drive value their way in infomediation. The case of ‘Italian hotels vs. OTAs and TripAdvisor’82 cited
    • 2017Managing Product Returns Within the Customer Value Framework41 cited
    • 2020A Decision-Making Model Under Probabilistic Linguistic Circumstances with Unknown Criteria Weights for Online Customer Reviews40 cited
    • 2016Does big data mean big knowledge? Integration of big data analysis and conceptual model for social commerce research36 cited
    • 2018Dynamic quality and pricing decisions in customer-intensive service systems with online reviews35 cited
    • 2018Dynamic Impact of Online Word-of-Mouth and Advertising on Supply Chain Performance30 cited
    • 2020The Joint Influence of Online Rating and Product Price on Purchase Decision: An EEG Study29 cited
    • 2021How to make money with credit information? Information processing on online accommodation-sharing platforms29 cited
    • 2020The power of social influence and customer–firm interactions in predicting non-transactional behaviors, immediate customer profitability, and long-term customer value29 cited
    • 2020The impact of place-of-origin on price premium for agricultural products: empirical evidence from Taobao.com27 cited
    • 2020Understanding Peer-to-Peer, Two-Sided Digital Marketplaces: Pricing Lessons from Airbnb in Barcelona27 cited