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Using Hotel Supervisors’ Emotional Intelligence as a Benchmark for Hospitality Students
11 references·16 citing·43 second hop
Using Hotel Supervisors’ Emotional Intelligence as a Benchmark for Hospitality Students (2014)Using Hotel Supervisors’ Emotional Intell…Essential Hospitality Management Competencies: The Importance of Soft Skills (2013)Essential Hospitality Managem…An Exploratory Analysis of Soft Skill Competencies Needed for the Hospitality Industry (2013)An Exploratory Analysis of So…Changing Competencies of Hospitality Leaders: A 25-Year review (2011)Changing Competencies of Hosp…Generic Skills for Hospitality Management: A Comparative Study of Management Expectations and Student Perceptions (2006)Generic Skills for Hospitalit…Job Competency Expectations for Hospitality and Tourism Employees (2005)Job Competency Expectations f…The Construct and Criterion Validity of Emotional Intelligence and Its Potential Utility for Management Studies. (2004)The Construct and Criterion V…Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net (2003)Emotional intelligence: A met…The effects of leader and follower emotional intelligence on performance and attitude (2002)The effects of leader and fol…Working with Emotional Intelligence (1999)Working with Emotional Intell…Emotional development and emotional intelligence: Educational implications. (1997)Emotional development and emo…Emotional Intelligence (1990)Emotional IntelligenceDigital Generation Y and Z in the Field of Tourism: Psychological Dimensions of Morality (2022)Digital Generation Y and Z in…Maximizing study abroad learning outcomes through cultural intelligence and emotional intelligence development (2021)Maximizing study abroad learn…Perceptions of Different Generations Regarding Managerial Competencies in Restaurants (2018)Perceptions of Different Gene…Integrating Technical and Emotional Competences in Hospitality Education (2018)Integrating Technical and Emo…Sustainable international tourist hotels: the role of the executive chef (2017)Sustainable international tou…Values in Tourism: The Case of EMTM (2015)Values in Tourism: The Case o…Tourism PhD Studies: A Swedish Experience-Based Perspective (2015)Tourism PhD Studies: A Swedis…Tourism Education: Global Issues and Trends (2015)Tourism Education: Global Iss…Tourism Education Scholarship (2015)Tourism Education ScholarshipStudying Tourism: Where’s the Humanity in It? (2015)Studying Tourism: Where’s the…Rethinking Caribbean Tourism Education (2015)Rethinking Caribbean Tourism …Reflecting on hospitality management education through a practice lens (2015)Reflecting on hospitality man…Inquiry Learning in Tourism: Haaga-Helia Porvoo Campus (2015)Inquiry Learning in Tourism: …Including Augmented Reality in Tourism Education Programs (2015)Including Augmented Reality i…Experiential Learning in Tourism Education: The Case of ITHAS (2015)Experiential Learning in Tour…Conclusion and the Way Forward (2015)Conclusion and the Way ForwardHospitality-management Competencies (2000)Tourism Education: What about entrepreneurial skills? (2017)Research on hospitality and tourism education: Now and future (2018)Digital transformation and hospitality management competencies: Toward an integrative framework (2021)General manager turnover and root causes (2002)Important competency requirements for managers in the hospitality industry (2012)Comparing students' and managers' perceptions of essential entry-level management competencies in the hospitality industry: An empirical study (2017)“It’s Like Hating Puppies!” Employee Disengagement and Corporate Social Responsibility (2018)Comparative fit indexes in structural models. (1990)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Employability: A psycho-social construct, its dimensions, and applications (2004)Refining the relationship between personality and subjective well-being. (2008)Emotional intelligence: An integrative meta-analysis and cascading model. (2010)Exchange and Power in Social Life. (1965)Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance (2007)A comprehensive meta-analysis of the relationship between Emotional Intelligence and health (2010)The relation between emotional intelligence and job performance: A meta‐analysis (2010)Exchange and Power in Social Life (2017)The Scree Test For The Number Of Factors (1966)Employee reactions to job characteristics. (1971)Putting the Service-Profit Chain to Work (1994)A strategic framework for analysing employability skills deficits in rural hospitality and tourism destinations (2018)Industry Competencies and the Optimal Hospitality Management Curriculum: An Empirical Study (2019)Frames of Mind: The Theory of Multiple Intelligences (1984)THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS (1991)A meta-analytic investigation of the relationship between emotional intelligence and health (2006)Emotional Intelligence, Cognitive Intelligence, and Job Performance (2006)Emotional intelligence predicts academic performance: A meta-analysis. (2019)Food and Beverage Management Competencies: Educator, Industry, and Student Perspectives (1994)Customer loyalty in the hotel industry: the role of customer satisfaction and image (2000)Service-leadership competencies for hospitality and tourism management (2011)A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce (2018)The benefits of eHRM and AI for talent acquisition (2020)The expression of the emotions in man and animals. (1872)Generalized expectancies for internal versus external control of reinforcement. (1966)Development and validation of a measure of emotional intelligence (1998)The Prosocial Classroom: Teacher Social and Emotional Competence in Relation to Student and Classroom Outcomes (2008)The Presentation of Self in Everyday Life (2023)TARGET ARTICLES: "Emotional Intelligence: Theory, Findings, and Implications" (2004)The Bar-On model of emotional-social intelligence (ESI). (2006)Affective Social Competence (2001)Emotional Intelligence and Interpersonal Relations (2001)Emotional intelligence and its relation to everyday behaviour (2003)
this work references cited by second hop

References

  • 1990Emotional Intelligence10,470 cited
  • 1999Working with Emotional Intelligence6,248 cited
  • 2002The effects of leader and follower emotional intelligence on performance and attitude3,231 cited
  • 1997Emotional development and emotional intelligence: Educational implications.2,023 cited
  • 2004The Construct and Criterion Validity of Emotional Intelligence and Its Potential Utility for Management Studies.1,406 cited
  • 2003Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net1,006 cited
  • 2013Essential Hospitality Management Competencies: The Importance of Soft Skills227 cited
  • 2006Generic Skills for Hospitality Management: A Comparative Study of Management Expectations and Student Perceptions141 cited
  • 2013An Exploratory Analysis of Soft Skill Competencies Needed for the Hospitality Industry87 cited
  • 2005Job Competency Expectations for Hospitality and Tourism Employees86 cited
  • 2011Changing Competencies of Hospitality Leaders: A 25-Year review75 cited

Cited by

  • 2017Sustainable international tourist hotels: the role of the executive chef23 cited
  • 2015Reflecting on hospitality management education through a practice lens17 cited
  • 2018Integrating Technical and Emotional Competences in Hospitality Education

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17 cited
  • 2021Maximizing study abroad learning outcomes through cultural intelligence and emotional intelligence development15 cited
  • 2015Tourism Education: Global Issues and Trends10 cited
  • 2015Experiential Learning in Tourism Education: The Case of ITHAS9 cited
  • 2015Rethinking Caribbean Tourism Education7 cited
  • 2015Inquiry Learning in Tourism: Haaga-Helia Porvoo Campus6 cited
  • 2015Studying Tourism: Where’s the Humanity in It?4 cited
  • 2015Tourism PhD Studies: A Swedish Experience-Based Perspective4 cited
  • 2015Including Augmented Reality in Tourism Education Programs3 cited
  • 2015Values in Tourism: The Case of EMTM3 cited
  • 2018Perceptions of Different Generations Regarding Managerial Competencies in Restaurants2 cited
  • 2015Conclusion and the Way Forward2 cited
  • 2022Digital Generation Y and Z in the Field of Tourism: Psychological Dimensions of Morality1 cited
  • 2015Tourism Education Scholarship1 cited