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Indeks ISMP jako nowoczesna metoda pomiaru poziomu satysfakcji i motywacji pracowników
4 references·0 citing·16 second hop
Indeks ISMP jako nowoczesna metoda pomiaru poziomu satysfakcji i motywacji pracowników (2011)Indeks ISMP jako nowoczesna metoda pomiar…The satisfied customer: winners and losers in the battle for buyer preference (2008)The satisfied customer: winne…Performance Measurement and Business Results (2004)Performance Measurement and B…Models that matter (2003)Models that matterCustomer Orientation and Market Action (1997)Customer Orientation and Mark…The Balanced Scorecard (1998)DOES STAKEHOLDER ORIENTATION MATTER? THE RELATIONSHIP BETWEEN STAKEHOLDER MANAGEMENT MODELS AND FIRM FINANCIAL PERFORMANCE. (1999)Total quality management implementation frameworks: Comparison and review (2000)Developing versus developed companies in Business Excellence initiatives (2008)Structural Equations with Latent Variables. (1991)A Longitudinal Analysis of Satisfaction and Profitability (2000)Accountable Business Performance Measurement for Sustainable Business Excellence (2004)Assessing the quality gap of intellectual capital in banks (2011)How does organizational leadership contribute to the firm performance through social responsibility strategies? (2021)Business Process Management Journal (2023)Complaints are a firm's best friend (2010)The impact of the recent banking crisis on customer loyalty in the banking sector (2012)Strategic Design Responsiveness: An Empirical Analysis of US Retail Store Networks (2014)Customer Satisfaction: A Meta-Analysis of the Empirical Evidence (2001)The Roles of Quality, Value, and Satisfaction in Predicting Cruise Passengers’ Behavioral Intentions (2004)The Hong Kong tourist satisfaction index (2011)
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References

  • 1997Customer Orientation and Market Action145 cited
  • 2008The satisfied customer: winners and losers in the battle for buyer preference67 cited
  • 2004Performance Measurement and Business Results30 cited
  • 2003Models that matter20 cited

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