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How Consumers Evaluate eWOM (Electronic Word-of-Mouth) Messages
3 references·16 citing·43 second hop
How Consumers Evaluate eWOM (Electronic Word-of-Mouth) Messages (2008)How Consumers Evaluate eWOM (Electronic W…Advances in Consumer Research (2025)Advances in Consumer ResearchMeasuring the Involvement Construct (1985)Measuring the Involvement Con…Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis (1980)Effects of Prior Knowledge an…The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis (2019)The Effect of Electronic Word…How do electronic word of mouth practices contribute to mobile banking adoption? (2019)How do electronic word of mou…Consumers' online information adoption behavior: Motives and antecedents of electronic word of mouth communications (2017)Consumers' online information…The influence of e-word-of-mouth on hotel occupancy rate (2016)The influence of e-word-of-mo…A Meta-analytic Investigation of the Role of Valence in Online Reviews (2015)A Meta-analytic Investigation…Using social network analysis to explain communication characteristics of travel-related electronic word-of-mouth on social networking sites (2014)Using social network analysis…Social influence's impact on reader perceptions of online reviews (2014)Social influence's impact on …Should I trust him? The effects of reviewer profile characteristics on eWOM credibility (2014)Should I trust him? The effec…Mitigating risk in ecommerce transactions: perceptions of information credibility and the role of user-generated ratings in product quality and purchase intention (2014)Mitigating risk in ecommerce …Do actions speak louder than voices? The signaling role of social information cues in influencing consumer purchase decisions (2014)Do actions speak louder than …When do consumers buy online product reviews? Effects of review quality, product type, and reviewer’s photo (2013)When do consumers buy online …Social Media in Destination Choice: Distinctive Electronic Word-of-Mouth Dimensions (2013)Social Media in Destination C…How credibility affects eWOM reading: The influences of expertise, trustworthiness, and similarity on utilitarian and social functions (2013)How credibility affects eWOM …Analysis of fashion consumers’ motives to engage in electronic word-of-mouth communication through social media platforms (2013)Analysis of fashion consumers…Effects of attribute and valence of e-WOM on message adoption: Moderating roles of subjective knowledge and regulatory focus (2012)Effects of attribute and vale…Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions (2012)Balance and Sequence in Onlin…The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Elaboration Likelihood Model of Persuasion (1986)A Simple Model of Herd Behavior (1992)Social commerce: The transfer of power from sellers to buyers (2015)Understanding social commerce: A systematic literature review and directions for further research (2016)Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi (2021)Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)Information Systems Success: The Quest for the Dependent Variable (1992)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Examining the influence of customer-to-customer electronic word-of-mouth on purchase intention in social networking sites (2018)Influence of e-WOM engagement on consumer purchase intention in social commerce (2018)Electronic word-of-mouth and consumer purchase intentions in social e-commerce (2020)The Strength of Weak Ties (1973)Role of social media in online travel information search (2009)The influence of social media in creating expectations. An empirical study for a tourist destination (2017)User-Generated Content Sources in Social Media: A New Approach to Explore Tourist Satisfaction (2017)Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit. (1968)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Understanding the Impact of Online Reviews on Hotel Performance (2016)Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited (2020)Information and Consumer Behavior (1970)Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies (2020)How online reviews affect purchase intention: a new model based on the stimulus-organism-response (S-O-R) framework (2020)The Theory of Buyer Behavior (1971)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Destination perceived quality, tourist satisfaction and word-of-mouth (2017)Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers’ continuance intention (2020)The role of visual cues in eWOM on consumers’ behavioral intention and decisions (2021)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Making sense of Cronbach's alpha (2011)“Stop the unattainable ideal for an ordinary me!” fostering parasocial relationships with social media influencers: The role of self-discrepancy (2021)A broad overview of interactive digital marketing: A bibliometric network analysis (2021)Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors (2021)The Elaboration Likelihood Model of Persuasion (1986)Adaptive strategy selection in decision making. (1988)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Bibliometric Methods in Management and Organization (2014)
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References

  • 2025Advances in Consumer Research13,264 cited
  • 1985Measuring the Involvement Construct6,012 cited
  • 1980Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis1,344 cited

Cited by

  • 2019The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis446 cited
  • 2013When do consumers buy online product reviews? Effects of review quality, product type, and reviewer’s photo380 cited
  • 2014Do actions speak louder than voices? The signaling role of social information cues in influencing consumer purchase decisions379 cited
  • 2014Using social network analysis to explain communication characteristics of travel-related electronic word-of-mouth on social networking sites374 cited
  • 2012Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions365 cited
  • 2014Social influence's impact on reader perceptions of online reviews350 cited
  • 2016The influence of e-word-of-mouth on hotel occupancy rate335 cited
  • 2015A Meta-analytic Investigation of the Role of Valence in Online Reviews321 cited
  • 2013Social Media in Destination Choice: Distinctive Electronic Word-of-Mouth Dimensions316 cited
  • 2013Analysis of fashion consumers’ motives to engage in electronic word-of-mouth communication through social media platforms300 cited

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  • 2019How do electronic word of mouth practices contribute to mobile banking adoption?280 cited
  • 2014Should I trust him? The effects of reviewer profile characteristics on eWOM credibility277 cited
  • 2013How credibility affects eWOM reading: The influences of expertise, trustworthiness, and similarity on utilitarian and social functions263 cited
  • 2014Mitigating risk in ecommerce transactions: perceptions of information credibility and the role of user-generated ratings in product quality and purchase intention258 cited
  • 2012Effects of attribute and valence of e-WOM on message adoption: Moderating roles of subjective knowledge and regulatory focus256 cited
  • 2017Consumers' online information adoption behavior: Motives and antecedents of electronic word of mouth communications214 cited