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The Role of Consumption Emotions in the Satisfaction Response

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References

1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
2025Advances in Consumer Research13,264 cited
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1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited
1982An Investigation into the Determinants of Customer Satisfaction2,914 cited
1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
1988Models of Consumer Satisfaction Formation: An Extension2,237 cited
1991The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction2,162 cited
1993Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction1,971 cited
1988Response Determinants in Satisfaction Judgments1,685 cited
1997Customer delight: Foundations, findings, and managerial insight1,649 cited
1989A Critical review of consumer satisfaction1,522 cited
1987The Power of Feelings in Understanding Advertising Effects1,119 cited
1989The Impact of Feelings on Ad-Based Affect and Cognition

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614 cited

1983Advertising and consumer psychology439 cited

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