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The Role of Technology in Restaurant Revenue Management

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References

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1992Turnover and What to Do About It

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117 cited

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2015The Impact of Self-Service Technology and the Presence of Others on Cause-Related Marketing Programs in Restaurants90 cited
2014Exploring the promise of e-tablet restaurant menus88 cited
2010Service Failures in Restaurants86 cited
2019An analysis of technology applications in the restaurant industry83 cited
2010Restaurant Profitability Management77 cited
2011Customers' Adoption of Biometric Systems in Restaurants: An Extension of the Technology Acceptance Model74 cited
2023Information Technology, Food Service Quality and Restaurant Revisit Intention73 cited
2020Co-creating interactive dining experiences via interconnected and interoperable smart technology62 cited
2014The effect of power and gender on technology acceptance61 cited
2018Qualities of effective cruise marketing strategy54 cited
2019Reviewing the progress of information and communication technology in the restaurant industry41 cited
2019Perceived fairness of revenue management practices in casual and fine-dining restaurants33 cited
2021Investigating the Moderating Effects of Age and Gender on Customers’ Use of Tablet Menu in Casual Dining Restaurants32 cited