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References

1996Strategic management: Concepts and cases1,289 cited
2000Research/Technology Management999 cited
1992Strategic Management; Concepts and Cases450 cited
1995Strategy: Process, content, context—An international perspective289 cited
1995Culture, Climate, and Total Quality Management: Measuring Readiness for Change170 cited
1998An innovative approach to make ISO 9000 standards more effective143 cited
1997Total quality culture108 cited
1994Towards a Quality Culture62 cited

2014Why do organisational change programmes fail?52 cited
2017Managing Successful Change Efforts in the Public Sector: An Employee’s Readiness for Change Perspective50 cited
2003A proposed model of TQM implementation in the Palestinian context39 cited
2004The implementation of TQM philosophy in Palestinian organization: a proposed non‐prescriptive generic framework38 cited
2008Controlling for Quality: Climate, Leadership, and Behavior37 cited
2014Critical quality factors for successful TQM implementation in Libyan oil and gas sector35 cited
2017Culture of quality: insight into foreign organisations in Slovakia

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33 cited