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Effects of Poor Training and Development on the Work Performance of the Fast Food Employees in Cape Town
13 references·5 citing·45 second hop
Effects of Poor Training and Development on the Work Performance of the Fast Food Employees in Cape Town (2013)Effects of Poor Training and Development …Human Resource Management in the Hospitality Industry (2019)Human Resource Management in …Human Resource Management in the Hospitality Industry (2012)Human Resource Management in …The causes of low employee motivation within Cape Town's fast food industry (2011)The causes of low employee mo…Human Resource Management (2008)Human Resource ManagementHospitality workplace problems and poor training: a close relationship (2008)Hospitality workplace problem…Hospitality Employee Management and Supervision : Concepts and Practical Applications (2007)Hospitality Employee Manageme…The Impact of Employee Training on Job Satisfaction and Intention to Stay in the Hotel Industry (2005)The Impact of Employee Traini…Quality service in the international hotel sector (2004)Quality service in the intern…Toward improved employment relations practices of casual employees in the New South Wales registered clubs industry (2002)Toward improved employment re…Employee induction in licensed retail organisations (2002)Employee induction in license…Training and its Impact on Organizational Commitment among Lodging Employees (1999)Training and its Impact on Or…Human Resource Management in the Hospitality Industry (1996)Human Resource Management in …Training in the U.S. Lodging Industry (1994)Training in the U.S. Lodging …Tackling the hospitality industry’s contentious issue of employee retention: A close look into the influence of staff training (2023)Tackling the hospitality indu…The Relationship between Motivation, Training, and Job Suitability with Employee Performance: A Study of Employees in the Private Sector (2021)The Relationship between Moti…Managerial Performance of Fast-Food Restaurant Managers in the Philippines: Basis for Capability Enhancement Program (2021)Managerial Performance of Fas…The effectiveness of staff training on knowledge transfer and employee retention : a case study of Servcor Private Limited in Zimbabwe (2017)The effectiveness of staff tr…The Role of Human Resource Development Strategies on Capabilities of Strategic Innovation (An Empirical Study at Akre Technical Institute/Kurdistan Region- Iraq) (2016)The Role of Human Resource De…The fifth discipline, the art and practice of the learning organization (1991)Real World Research: A Resource for Social Scientists and Practitioner-Researchers (1993)The Art of Case Study Research (1996)Strategic alignment leverage between hotels and companies: The buyer–supplier relationship perspective (2010)Mobilizing organizational alignment through strategic human resource development (2013)The Effect of Sustainable Human Resource Management Practices on Customer Satisfaction, Service Quality, and Institutional Performance in Hotel Businesses (2023)Competitive Advantage Through People (1994)Research Methods for Business (2007)Psychological Empowerment and Job Satisfaction of Temporary and Part-Time Nonstandard Workers: A Preliminary Investigation (2009)Relationship Between Job Characteristics and Attitudes: A Study of Temporary Employees (2010)Strategic orientation, human resource management practices and organizational outcomes: evidence from Turkey (2010)Business Research Methods (2022)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)How perceptions of training impact employee performance (2018)The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment (2018)Mediation effects of job satisfaction and work engagement on the relationship between organisational embeddedness and affective commitment among frontline employees of star–rated hotels in Accra (2020)Measuring Organizational Cultures: A Qualitative and Quantitative Study Across Twenty Cases (1990)Skills and training for the hospitality sector: a review of issues (2002)Different or alike? (2012)The effects of work overload and work‐family conflict on job embeddedness and job performance (2013)Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’Online reviews (2019)Modern factor analysis (1960)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)The measurement of organizational commitment (1979)Does organizational climate add to service quality in hotels? (2003)Are Soft skills Important in the Workplace? – A Preliminary Investigation in Malaysia (2014)Strategy, training and performance fit (2014)R for Turnover (1989)Predicting hotel managers’ turnover cognitions (2003)Women and men in hotel management in Hong Kong: perceptions of gender and career development issues (2003)Metamorphosis in hospitality: A tradition of sexual harassment (2007)The Impact of Employee Performance Cues on Guest Loyalty, Perceived Value and Service Quality (1999)Managing human resources (2001)Human resource development in the Irish hotel industry: the case of the small firm (2002)Female talent development and African business schools (2010)The Importance of Identification and Analysis of Educational Needs for Investment in Human Capital (2014)Workplace Diversity: Emerging Issues in Contemporary Reviews (2020)HRM strategies and labour turnover in the hotel industry: A comparative study of Australia and Singapore (1998)Recruitment and training in small firms (2000)Talent management (2008)TRAINING, EDUCATION, DEVELOPMENT AND LEARNING: WHAT IS THE DIFFERENCE? (2012)Herzberg’s theory of motivation and job satisfaction: Does it work for hotel industry in developing countries? (2020)Digital Transformation in the Restaurant Industry: Current Developments and Implications (2021)
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References

  • 2008Hospitality workplace problems and poor training: a close relationship239 cited
  • 2005The Impact of Employee Training on Job Satisfaction and Intention to Stay in the Hotel Industry170 cited
  • 2019Human Resource Management in the Hospitality Industry118 cited
  • 2002Toward improved employment relations practices of casual employees in the New South Wales registered clubs industry90 cited
  • 1994Training in the U.S. Lodging Industry82 cited
  • 2008Human Resource Management80 cited
  • 1999Training and its Impact on Organizational Commitment among Lodging Employees75 cited
  • 2007Hospitality Employee Management and Supervision : Concepts and Practical Applications64 cited
  • 2004Quality service in the international hotel sector48 cited
  • 1996Human Resource Management in the Hospitality Industry47 cited
  • 2012Human Resource Management in the Hospitality Industry43 cited
  • 2002Employee induction in licensed retail organisations34 cited
  • 2011The causes of low employee motivation within Cape Town's fast food industry4 cited

Cited by

  • 2016The Role of Human Resource Development Strategies on Capabilities of Strategic Innovation (An Empirical Study at Akre Technical Institute/Kurdistan Region- Iraq)9 cited

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  • 2021The Relationship between Motivation, Training, and Job Suitability with Employee Performance: A Study of Employees in the Private Sector3 cited
  • 2023Tackling the hospitality industry’s contentious issue of employee retention: A close look into the influence of staff training3 cited
  • 2017The effectiveness of staff training on knowledge transfer and employee retention : a case study of Servcor Private Limited in Zimbabwe2 cited
  • 2021Managerial Performance of Fast-Food Restaurant Managers in the Philippines: Basis for Capability Enhancement Program1 cited