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ArticleDuality in consumer post-purchase attitude

Aviva Geva1991

Article1991

Duality in consumer post-purchase attitude

Aviva Geva · Arieh Goldman

54 citations·0/0 files stored·Journal of Economic Psychology

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Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Consumer Retail Behavior Studies

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References

1980Understanding Attitudes and Predicting Social Behavior 1957A Theory of Cognitive Dissonance 2017A Theory of Cognitive Dissonance 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions 1981Attitudes and Persuasion: Classic and Contemporary Approaches 1960The Functional Approach to the Study of Attitudes 1982An Investigation into the Determinants of Customer Satisfaction 1968Readings in Attitude Theory and Measurement

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Year1991

Typearticle

Published1991-03-01

VenueJournal of Economic Psychology

ISSN-L0167-4870

Languageen

Citations54

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/0167-4870(91)90047-w

openalex_workW2074800260

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