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Duality in consumer post-purchase attitude
16 references·8 citing·31 second hop
Duality in consumer post-purchase attitude (1991)Duality in consumer post-purchase attitudeA Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…Expectations and Norms in Models of Consumer Satisfaction (1987)Expectations and Norms in Mod…Selected Determinants of Consumer Satisfaction and Complaint Reports (1983)Selected Determinants of Cons…Modeling Consumer Satisfaction Processes Using Experience-Based Norms (1983)Modeling Consumer Satisfactio…An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…Attitudes and Persuasion: Classic and Contemporary Approaches (1981)Attitudes and Persuasion: Cla…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Effect of expectation and dis…Consumer Dissatisfaction: The Effect of Disconfirmed Expectancy on Perceived Product Performance (1973)Consumer Dissatisfaction: The…Theories of cognitive consistency : a sourcebook (1969)Theories of cognitive consist…Readings in Attitude Theory and Measurement (1968)Readings in Attitude Theory a…An Experimental Study of Customer Effort, Expectation, and Satisfaction (1965)An Experimental Study of Cust…The Functional Approach to the Study of Attitudes (1960)The Functional Approach to th…The effect of severity of initiation on liking for a group. (1959)The effect of severity of ini…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…Brand Experience and WOM: The Mediating Effects of Brand Love, Brand Image, and Brand Loyalty (2022)Brand Experience and WOM: The…The Effects of Consumers’ In-Store Technology Experience on Perceived Interactivity, Retail Brand Commitment, and Revisit Intention in a Korean Beauty Store (2020)The Effects of Consumers’ In-…Distinguishing Between the Endowment Effect and Buyer's Remorse in a Dating Scenario (2014)Distinguishing Between the En…Consumer Dissonance in the Context of Online Consumer Behavior: A Review and Research Agenda (2014)Consumer Dissonance in the Co…e-Service Quality and Behavioral Intention in the App Shopping Mall (2012)e-Service Quality and Behavio…A Multifaceted Analysis of Tourism Satisfaction (2008)A Multifaceted Analysis of To…Exploratory analysis on the halo effect of strategic goals on IOS effectiveness evaluation (2004)Exploratory analysis on the h…The impact of product category risk on service satisfaction evaluations (2001)The impact of product categor…The Theory of Buyer Behavior (1971)Disconfirmation of consumer expectations through product trial. 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(1998)The totalitarian ego: Fabrication and revision of personal history. (1980)Relationship between attitudes and evaluative space: A critical review, with emphasis on the separability of positive and negative substrates. (1994)Red Media, Blue Media: Evidence of Ideological Selectivity in Media Use (2009)Inequity In Social Exchange (1965)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
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References

  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 2017A Theory of Cognitive Dissonance18,122 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1981Attitudes and Persuasion: Classic and Contemporary Approaches3,368 cited
  • 1960The Functional Approach to the Study of Attitudes2,939 cited
  • 1982An Investigation into the Determinants of Customer Satisfaction2,914 cited
  • 1968Readings in Attitude Theory and Measurement2,124 cited
  • 1969Theories of cognitive consistency : a sourcebook1,989 cited
  • 1977Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation.1,740 cited
  • 1983Selected Determinants of Consumer Satisfaction and Complaint Reports1,466 cited
  • 1959The effect of severity of initiation on liking for a group.1,296 cited
  • 1965An Experimental Study of Customer Effort, Expectation, and Satisfaction1,180 cited
  • 1987Expectations and Norms in Models of Consumer Satisfaction1,166 cited
  • 1973Consumer Dissatisfaction: The Effect of Disconfirmed Expectancy on Perceived Product Performance

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1,066 cited
  • 1983Modeling Consumer Satisfaction Processes Using Experience-Based Norms966 cited
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    • 2001The impact of product category risk on service satisfaction evaluations22 cited
    • 2004Exploratory analysis on the halo effect of strategic goals on IOS effectiveness evaluation18 cited
    • 2022Brand Experience and WOM: The Mediating Effects of Brand Love, Brand Image, and Brand Loyalty10 cited
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    • 2014Distinguishing Between the Endowment Effect and Buyer's Remorse in a Dating Scenario0 cited