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Pre‐purchase decision‐making for a complex service: retirement planning
16 references·5 citing·34 second hop
Pre‐purchase decision‐making for a complex service: retirement planning (2009)Pre‐purchase decision‐making for a comple…Who Is in Control? The Role of Self‐Perception, Knowledge, and Income in Explaining Consumer Financial Behavior (2005)Who Is in Control? The Role o…Financial Decision-Making: Are Women Really More Risk Averse? (1999)Financial Decision-Making: Ar…Handbook of Applied Social Research Methods (1998)Handbook of Applied Social Re…Gender Differences in the Allocation of Assets in Retirement Savings Plans (1998)Gender Differences in the All…ARE WOMEN MORE RISK AVERSE? (1998)ARE WOMEN MORE RISK AVERSE?Why Do Women Invest Differently than Men? (1997)Why Do Women Invest Different…Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Research Design: Qualitative,…Marketing Research: An Applied Orientation (1994)Marketing Research: An Applie…Risk Perception and Reduction in the Purchase of Consumer Services (1993)Risk Perception and Reduction…Gender Differences in the Use of Message Cues and Judgments (1991)Gender Differences in the Use…Exploring Differences in Males' and Females' Processing Strategies (1991)Exploring Differences in Male…A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)A Test of Services Marketing …The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability (1990)The Impact of Services versus…Problems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Services Marketing: People, Technology, Strategy (1984)Services Marketing: People, T…The Theory of Buyer Behavior (1971)The Theory of Buyer BehaviorElderly consumers and financial choices: A systematic review (2020)Elderly consumers and financi…Interactivity in online pension planners enhances engagement with retirement planning – but not for everyone (2019)Interactivity in online pensi…Engagement with Retirement Savings: It Is a Matter of Trust (2018)Engagement with Retirement Sa…The three-stage model of service consumption (2015)The three-stage model of serv…A purchase decision-making process model of online consumers and its influential factor : a cross sector analysis (2013)A purchase decision-making pr…Why do so Few Hold Stocks? (1995)Boys will be Boys: Gender, Overconfidence, and Common Stock Investment (2001)Gender Differences in Preferences (2009)Strong Evidence for Gender Differences in Risk Taking (2011)Marketing Research (1970)Advertising as Information (1974)An Information Processing Theory of Consumer Choice (1979)A Model of Perceived Risk and Intended Risk-Handling Activity (1994)Customers' motivations for maintaining relationships with service providers (1997)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)A Service‐Orientated Approach to Marketing of Services (1978)The Nature and Determinants of Customer Expectations of Service (1993)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Word-of-Mouth Processes within a Services Purchase Decision Context (2000)Use and Impact of Online Travel Reviews (2008)The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors (2015)Consumer responses to compensation, speed of recovery and apology after a service failure (2004)Understanding Organization-Customer Links in Service Settings (2005)Managing brands and customer engagement in online brand communities (2013)Using Mixed-Methods Sequential Explanatory Design: From Theory to Practice (2005)Case study research: design and methods (2011)Exploring the credibility of online celebrities' Instagram profiles in influencing the purchase decisions of young female users (2016)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Gender Diversity in the Boardroom and Firm Financial Performance (2007)Framework for Program Evaluation in Public Health (1999)National Surveys Via Rdd Telephone Interviewing Versus the Internet (2009)Grounded theory and the constant comparative method : valid research strategies for educators (2012)
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References

  • 1994Research Design: Qualitative, Quantitative, and Mixed Methods Approaches35,275 cited
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  • 1985Problems and Strategies in Services Marketing2,819 cited
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  • 1991Gender Differences in the Use of Message Cues and Judgments636 cited
  • 1993Risk Perception and Reduction in the Purchase of Consumer Services

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439 cited
  • 1997Why Do Women Invest Differently than Men?383 cited
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    • 2020Elderly consumers and financial choices: A systematic review54 cited
    • 2015The three-stage model of service consumption45 cited
    • 2013A purchase decision-making process model of online consumers and its influential factor : a cross sector analysis38 cited
    • 2018Engagement with Retirement Savings: It Is a Matter of Trust38 cited
    • 2019Interactivity in online pension planners enhances engagement with retirement planning – but not for everyone23 cited