SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
An exploratory perspective of service brand associations
16 references·16 citing·34 second hopsampled
An exploratory perspective of service brand associations (2003)An exploratory perspective of service bra…Developing and validating a multidimensional consumer-based brand equity scale (2001)Developing and validating a m…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…Cultivating Service Brand Equity (2000)Cultivating Service Brand Equ…The partial least squares approach for structural equation modeling. (1998)The partial least squares app…Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model1 (1997)Personal Computing Acceptance…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Building Strong Brands (1995)Building Strong BrandsConceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Zero defections: quality comes to services. (1990)Zero defections: quality come…Latent Variable Path Modeling with Partial Least Squares (1989)Latent Variable Path Modeling…Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising (1987)Assessing the Role of Emotion…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Self-Concept in Consumer Behavior: A Critical Review (1982)Self-Concept in Consumer Beha…Factors influencing customers’ dine out intention during COVID-19 reopening period: The moderating role of country-of-origin effect (2021)Factors influencing customers…Understanding purchase intention of university students towards skin care products (2019)Understanding purchase intent…A holistic view of the service experience at coffee franchises: A cross-cultural study (2019)A holistic view of the servic…Corporate brand image of financial institutions: a consumer approach (2012)Corporate brand image of fina…Exploring management perspectives of branding in service SMEs (2011)Exploring management perspect…Corporate image, loyalty, and commitment in the consumer travel industry (2011)Corporate image, loyalty, and…Corporate image in the leisure services sector (2011)Corporate image in the leisur…Service Quality in the Malaysian Fast Food Industry: An Examination Using DINESERV (2010)Service Quality in the Malays…Predictors of fashion clothing involvement among Indian youth (2010)Predictors of fashion clothin…Do brand names in a foreign language lead to different brand perceptions? (2010)Do brand names in a foreign l…Strategic branding of destinations: a framework (2009)Strategic branding of destina…Employee perspectives of service quality in the supermarket sector (2009)Employee perspectives of serv…Dubai – a star in the east (2008)Dubai – a star in the eastBeyond Good Food: What Other Attributes Influence Consumer Preference and Selection of Fine Dining Restaurants? (2008)Beyond Good Food: What Other …Expansion Through Multiple Unit Franchising (2007)Expansion Through Multiple Un…Cultural Impact on the Relationship Among Perceived Service Quality, Brand Name Value, and Customer Loyalty (2005)Cultural Impact on the Relati…Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Competitive Advantage of Nations (1991)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Structural Equations with Latent Variables. (1991)A power primer. (1992)Power analysis and determination of sample size for covariance structure modeling. (1996)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Consistent Partial Least Squares Path Modeling1 (2015)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Comparative fit indexes in structural models. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Strategic Brand Management: Building, Measuring, and Managing Brand Equity. (2000)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)A National Customer Satisfaction Barometer: The Swedish Experience (1992)The Behavioral Consequences of Service Quality (1996)Whence Consumer Loyalty? (1999)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2001Consumer perceived value: The development of a multiple item scale6,635 cited
  • 1990Zero defections: quality comes to services.5,373 cited
  • 1997Dimensions of Brand Personality5,056 cited
  • 1998Issues and opinion on structural equation modeling4,577 cited
  • 1995Building Strong Brands4,432 cited
  • 1997Dimensions of Brand Personality4,046 cited
  • 1982Self-Concept in Consumer Behavior: A Critical Review3,659 cited
  • 2001Developing and validating a multidimensional consumer-based brand equity scale2,991 cited
  • 1989Latent Variable Path Modeling with Partial Least Squares2,139 cited
  • 2000Cultivating Service Brand Equity1,733 cited
  • 1997Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model11,667 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1987
Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising
1,636 cited

Cited by

  • 2009Strategic branding of destinations: a framework252 cited
  • 2011Corporate image, loyalty, and commitment in the consumer travel industry166 cited
  • 2019Understanding purchase intention of university students towards skin care products144 cited
  • 2008Dubai – a star in the east118 cited
  • 2011Corporate image in the leisure services sector99 cited
  • 2010Predictors of fashion clothing involvement among Indian youth74 cited
  • 2021Factors influencing customers’ dine out intention during COVID-19 reopening period: The moderating role of country-of-origin effect70 cited
  • 2012Corporate brand image of financial institutions: a consumer approach68 cited
  • 2005Cultural Impact on the Relationship Among Perceived Service Quality, Brand Name Value, and Customer Loyalty66 cited
  • 2008Beyond Good Food: What Other Attributes Influence Consumer Preference and Selection of Fine Dining Restaurants?63 cited
  • 2011Exploring management perspectives of branding in service SMEs63 cited
  • 2009Employee perspectives of service quality in the supermarket sector61 cited
  • 2010Service Quality in the Malaysian Fast Food Industry: An Examination Using DINESERV58 cited
  • 2007Expansion Through Multiple Unit Franchising58 cited
  • 2010Do brand names in a foreign language lead to different brand perceptions?55 cited
  • 2019A holistic view of the service experience at coffee franchises: A cross-cultural study50 cited