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Burnout, engagement, coping and general health of service employees in the hospitality industry

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References

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1984Maslach Burnout Inventory2,389 cited
1982Burnout: The Cost of Caring2,388 cited
1979Maslach Burnout Inventory2,360 cited

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Cited by

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2010Leadership styles and burnout: is there an association?115 cited
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2011Hospitality service employees’ coping styles: The role of emotional intelligence, two basic personality traits, and socio-demographic factors99 cited
2019Improving Millennial Employee Well-Being and Task Performance in the Hospitality Industry: The Interactive Effects of HRM and Responsible Leadership98 cited
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2017Identity judgements, work engagement and organizational citizenship behavior: The mediating effects based on group engagement model96 cited
2018The impact of coping strategies on occupational stress and turnover intentions among hotel employees96 cited
2020Reducing turnover intention: perceived organizational support for frontline employees86 cited
2020Fuel the service fire80 cited
2012Does Work Engagement Mediate the Effect of Polychronicity on Performance Outcomes? A Study in the Hospitality Industry in Northern Cyprus73 cited
2015Effects of recovery experiences on hotel employees’ subjective well-being73 cited
2016Inclusion, organisational justice and employee well-being73 cited
2023Consumer engagement, stress, and conservation of resources theory: A review, conceptual development, and future research agenda70 cited