Are we being served? Women in New Zealand's service sector

Jane Parker · James Arrowsmith

13 citations0/0 files storedEquality Diversity and Inclusion An International Journal

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Employment, Labor, and Gender Studies Gender Diversity and Inequality Labour Market and Migration

Abstract

Purpose – The purpose of this paper is to provide contemporary information and analysis of women's location within the service sector of New Zealand; to evaluate the responsiveness of two major policy initiatives designed to ameliorate women's circumstances therein; and to reconceptualise and suggest possible approaches and measures which could inform future government and workplace policy and practice.

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1983The Managed Heart 2005Must "Service With a Smile" Be Stressful? The Moderating Role of Personal Control for American and French Employees.2004Motherhood as a Status Characteristic 2001Human Resource Management in Service Work 1990Understanding the gender gap 1989The Sociology of Emotions and Flight Attendants: Hochschild's Managed Heart 1989Unbridled Power: An Interpretation of New Zealand's Constitution and Government 2008Exploring the relationship between the human resource management practices and growth in small service firms

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