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Strategic Performance Measurement and Value Drivers: Evidence from International Tourist Hotels in an Emerging Economy
16 references·6 citing·33 second hop
Strategic Performance Measurement and Value Drivers: Evidence from International Tourist Hotels in an Emerging Economy (2007)Strategic Performance Measurement and Val…The Balanced Scorecard: Judgmental Effects of Performance Measures Linked to Strategy (2004)The Balanced Scorecard: Judgm…Measuring the strategic readiness of intangible assets. (2004)Measuring the strategic readi…Strategy Maps: Converting Intangible Assets into Tangible Outcomes (2003)Strategy Maps: Converting Int…Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I (2001)Transforming the Balanced Sco…The strategy-focused organization (2001)The strategy-focused organiza…Communicating and Controlling Strategy: An Empirical Study of the Effectiveness of the Balanced Scorecard (2001)Communicating and Controlling…The balance on the balanced scorecard a critical analysis of some of its assumptions (2000)The balance on the balanced s…An importance-performance analysis of hotel selection factors in the Hong Kong hotel industry: a comparison of business and leisure travellers (2000)An importance-performance ana…An Empirical Investigation of an Incentive Plan that Includes Nonfinancial Performance Measures (2000)An Empirical Investigation of…The Balanced Scorecard (1998)The Balanced ScorecardPutting the Balanced Scorecard to Work (1998)Putting the Balanced Scorecar…Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction (1998)Are Nonfinancial Measures Lea…Linking the Balanced Scorecard to Strategy (1996)Linking the Balanced Scorecar…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Lisrel 8: Structural Equation…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…The Impact of the Balanced Scorecard (BSC) Non-Financial Perspectives on the Financial Performance of Private Universities (2023)The Impact of the Balanced Sc…An investigation of the causality links in the balanced scorecard: The case of the Gulf Cooperation Council hospitality industry (2021)An investigation of the causa…Learning Organization in Greek Advertising and Media Industry: A Way to Face Crisis and Gain Sustainable Competitive Advantage (2014)Learning Organization in Gree…Validating Cause-and-Effect Relationships in the Balanced Scorecard (2013)Validating Cause-and-Effect R…What has been said, and what remains to be said, about the balanced scorecard? * (2011)What has been said, and what …Strategic linkage process and value-driven system: A dynamic analysis of high-tech firms in a newly-industrialized country (2008)Strategic linkage process and…Corporate Forecasts of Earnings Per Share and Stock Price Behavior: Empirical Test (1976)Performance implications of strategic performance measurement in financial services firms (2003)Customer Satisfaction and Shareholder Value (2004)The balanced scorecard : measures that drive performance (1992)Using the balanced scorecard as a strategic management system (1996)The balanced scorecard: Translating strategy into action (1997)Integrative strategic performance measurement systems, strategic alignment of manufacturing, learning and strategic outcomes: an exploratory study (2004)Management control systems and strategy: A resource-based perspective (2005)Management control systems as a package—Opportunities, challenges and research directions (2008)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)The value concept and relationship marketing (1996)Understanding Relationship Marketing Outcomes (2002)A Strategic Framework for Customer Relationship Management (2005)Performance measurement system design (1995)Management control systems and strategy: A critical review (1997)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)An empirical investigation of the relationship between intellectual capital and firms’ market value and financial performance (2005)Spiritual leadership and army transformation: Theory, measurement, and establishing a baseline (2005)Business Models: Origin, Development and Future Research Perspectives (2015)Power analysis and determination of sample size for covariance structure modeling. (1996)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Measuring organizational performance: beyond the triple bottom line (2006)How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction (2014)The Sustainability Balanced Scorecard – linking sustainability management to business strategy (2002)The Oxford Handbook of Human Resource Management (2008)Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research (2000)Shareholder value, stakeholder management, and social issues: what's the bottom line? (2001)Value Maximisation, Stakeholder Theory, and the Corporate Objective Function (2001)
this work references cited by second hop

References

  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language7,691 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 1998The Balanced Scorecard2,187 cited
  • 1998Putting the Balanced Scorecard to Work2,180 cited
  • 2003Strategy Maps: Converting Intangible Assets into Tangible Outcomes2,049 cited
  • 2001Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I1,899 cited
  • 1996Linking the Balanced Scorecard to Strategy1,815 cited
  • 1998Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction1,609 cited
  • 2001The strategy-focused organization1,544 cited
  • 2000The balance on the balanced scorecard a critical analysis of some of its assumptions1,307 cited
  • 2004Measuring the strategic readiness of intangible assets.970 cited
  • 2000An Empirical Investigation of an Incentive Plan that Includes Nonfinancial Performance Measures898 cited
  • 2001Communicating and Controlling Strategy: An Empirical Study of the Effectiveness of the Balanced Scorecard820 cited
  • 2000An importance-performance analysis of hotel selection factors in the Hong Kong hotel industry: a comparison of business and leisure travellers

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658 cited
  • 2004The Balanced Scorecard: Judgmental Effects of Performance Measures Linked to Strategy518 cited
  • Cited by

    • 2021An investigation of the causality links in the balanced scorecard: The case of the Gulf Cooperation Council hospitality industry39 cited
    • 2013Validating Cause-and-Effect Relationships in the Balanced Scorecard37 cited
    • 2014Learning Organization in Greek Advertising and Media Industry: A Way to Face Crisis and Gain Sustainable Competitive Advantage30 cited
    • 2011What has been said, and what remains to be said, about the balanced scorecard? *29 cited
    • 2008Strategic linkage process and value-driven system: A dynamic analysis of high-tech firms in a newly-industrialized country24 cited
    • 2023The Impact of the Balanced Scorecard (BSC) Non-Financial Perspectives on the Financial Performance of Private Universities23 cited