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Towards an understanding of attraction in buyer–supplier relationships · Study

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ArticleTowards an understanding of attraction in buyer–supplier relationships

Kim Sundtoft Hald2008

Article2008

Towards an understanding of attraction in buyer–supplier relationships

Kim Sundtoft Hald · Carlos Cordón · Thomas E. Vollmann

232 citations·0/0 files stored·Industrial Marketing Management

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Customer Service Quality and Loyalty Quality and Supply Management Outsourcing and Supply Chain Management

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References

1973The Strength of Weak Ties 1956The Presentation of Self in Everyday Life.1994The Commitment-Trust Theory of Relationship Marketing 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1990Foundations of social theory 2017Exchange and Power in Social Life 1995An Integrative Model Of Organizational Trust 1987The Economic Institutions of Capitalism

Cited by

2012The drivers of customer attractiveness, supplier satisfaction and preferred customer status: A literature review 2014Understanding configurations of relational attractiveness of the customer firm using fuzzy set QCA 2015The impact of customer attractiveness and supplier satisfaction on becoming a preferred customer 2016An exploration of the ‘dark side’ associations of conflict, power and dependence in customer–supplier relationships 2013The performance implications of power–trust relationship: The moderating role of commitment in the supplier–retailer relationship

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Year2008

Typearticle

Published2008-06-25

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations232

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/j.indmarman.2008.04.015

openalex_workW2079998217

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2016

Supplier relationship management capability: a qualification and extension

2020The interplay of governance mechanisms in supply chain collaboration and performance in buyer–supplier dyads: substitutes or complements

2015Supplier–customer relationships: A case study of power dynamics