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Are small manufacturers failing the quality test?
16 references·13 citing·38 second hop
Are small manufacturers failing the quality test? (2000)Are small manufacturers failing the quali…TQM and organization size (1997)TQM and organization sizeTotal Quality Management in the small business environment (1996)Total Quality Management in t…Quality management in TQM versus non‐TQM firms: an empirical investigation (1996)Quality management in TQM ver…Identification of the Critical Factors of TQM* (1996)Identification of the Critica…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…Total Quality Management: Text, Cases and Readings (1992)Total Quality Management: Tex…Juran on Leadership For Quality (1989)Juran on Leadership For Quali…Benchmarking: the search for industry best practices that lead to superior performance (1989)Benchmarking: the search for …ORGANIZATIONAL CONTEXT, USER INVOLVEMENT, AND THE USEFULNESS OF INFORMATION SYSTEMS* (1986)ORGANIZATIONAL CONTEXT, USER …Small Business Personnel Practices (1984)Small Business Personnel Prac…Quality without tears : the art of hassle-free management (1984)Quality without tears : the a…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Mail and Telephone Surveys: The Total Design Method. (1982)Mail and Telephone Surveys: T…Small Business Management: A Guide to Entrepreneurship (1977)Small Business Management: A …Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Quality process control and resourcing in manufacturing firms (2023)Quality process control and r…Motives for implementing ISO 9000 – does enterprise size matter? (2019)Motives for implementing ISO …Ambidextrous leadership, entrepreneurial orientation and job crafting (2019)Ambidextrous leadership, entr…A longitudinal exploratory study of ISO 9001 certification abandonment in small- and medium-sized enterprises (2019)A longitudinal exploratory st…ISO 9001 and supply chain quality in the USA (2018)ISO 9001 and supply chain qua…Under entrepreneurial orientation, how does logistics performance activate customer value co-creation behavior? (2017)Under entrepreneurial orienta…On the implementation of ISO 9001:2000: a comparative investigation (2011)On the implementation of ISO …Impacts of company size and culture on quality management practices in manufacturing organisations (2011)Impacts of company size and c…Micro‐enterprise quality (2009)Micro‐enterprise qualityPerformance measurement system: case studies from SMEs in India (2007)Performance measurement syste…Identifying the need for world class manufacturing and best practice for SMEs in the UK (2007)Identifying the need for worl…An Empirical Investigation of Kaizen Event Effectiveness: Outcomes and Critical Success Factors (2006)An Empirical Investigation of…Introducing integrated performance measurement into small and medium sized enterprises (2001)Introducing integrated perfor…Development of a Tool for Measuring and Analyzing Computer User Satisfaction (1983)The measurement of user information satisfaction (1983)Rethinking the Concept of User Involvement (1989)Measuring User Participation, User Involvement, and User Attitude (1994)Impact of Technostress on End-User Satisfaction and Performance (2010)A framework for management information systems (2011)What is total quality control the japanese way (1985)An Instrument for Measuring the Critical Factors of Quality Management (1989)A framework for quality management research and an associated measurement instrument (1994)Relationships between implementation of TQM, JIT, and TPM and manufacturing performance (2001)Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2006)Firm's resilience to supply chain disruptions: Scale development and empirical examination (2014)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Defining and developing measures of lean production (2007)A Configuration Theory Assessment of Marketing Organization Fit with Business Strategy and Its Relationship with Marketing Performance (2003)Benchmarking Marketing Capabilities for Sustainable Competitive Advantage (2004)Handbook of Quantitative Science and Technology Research (2005)Corporate social responsibility in a total quality management context: opportunities for sustainable growth (2003)Cost of quality usage and its relationship to quality system maturity (2007)Bank Service Quality, Customer Satisfaction and Loyalty in Ethiopian Banking Sector (2012)Methods of coping with social desirability bias: A review (1985)Incivility in the workplace: Incidence and impact. (2001)Nonresponse Rates and Nonresponse Bias in Household Surveys (2006)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Incentives and cooperation: the joint effects of task and reward interdependence on group performance (1997)The Grammars of Trust: A Model and General Implications (1998)Mobile Games: Analyzing the Needs and Values of the Consumers (2010)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)On theory in operations management (1998)
this work references cited by second hop

References

  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1982Mail and Telephone Surveys: The Total Design Method.6,852 cited
  • 1982Quality, productivity, and competitive position2,278 cited
  • 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
  • 1989Benchmarking: the search for industry best practices that lead to superior performance1,645 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
  • 1989Juran on Leadership For Quality740 cited
  • 1984Quality without tears : the art of hassle-free management424 cited
  • 1986ORGANIZATIONAL CONTEXT, USER INVOLVEMENT, AND THE USEFULNESS OF INFORMATION SYSTEMS*404 cited
  • 1997TQM and organization size389 cited
  • 1992Total Quality Management: Text, Cases and Readings250 cited
  • 1984Small Business Personnel Practices168 cited
  • 1996Quality management in TQM versus non‐TQM firms: an empirical investigation155 cited
  • 1996Total Quality Management in the small business environment111 cited
  • 1977

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Small Business Management: A Guide to Entrepreneurship
65 cited

Cited by

  • 2018ISO 9001 and supply chain quality in the USA53 cited
  • 2019A longitudinal exploratory study of ISO 9001 certification abandonment in small- and medium-sized enterprises39 cited
  • 2007Performance measurement system: case studies from SMEs in India37 cited
  • 2017Under entrepreneurial orientation, how does logistics performance activate customer value co-creation behavior?34 cited
  • 2006An Empirical Investigation of Kaizen Event Effectiveness: Outcomes and Critical Success Factors34 cited
  • 2019Motives for implementing ISO 9000 – does enterprise size matter?33 cited
  • 2009Micro‐enterprise quality31 cited
  • 2011On the implementation of ISO 9001:2000: a comparative investigation31 cited
  • 2011Impacts of company size and culture on quality management practices in manufacturing organisations30 cited
  • 2019Ambidextrous leadership, entrepreneurial orientation and job crafting24 cited
  • 2007Identifying the need for world class manufacturing and best practice for SMEs in the UK17 cited
  • 2001Introducing integrated performance measurement into small and medium sized enterprises16 cited
  • 2023Quality process control and resourcing in manufacturing firms11 cited