SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Three Rs of Interpersonal Consumer Guilt: Relationship, Reciprocity, Reparation
16 references·16 citing·46 second hopsampled
Three Rs of Interpersonal Consumer Guilt: Relationship, Reciprocity, Reparation (2005)Three Rs of Interpersonal Consumer Guilt:…A Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…Shame and Guilt (2002)Shame and GuiltInvestments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration (2001)Investments in Consumer Relat…Consumers' Use of Persuasion Knowledge: The Effects of Accessibility and Cognitive Capacity on Perceptions of an Influence Agent (2000)Consumers' Use of Persuasion …The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships (1997)The Effects of Organizational…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Are shame, guilt, and embarrassment distinct emotions? (1996)Are shame, guilt, and embarra…The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)The Persuasion Knowledge Mode…Guilt: An interpersonal approach. (1994)Guilt: An interpersonal appro…Guilt: An interpersonal approach. (1994)Guilt: An interpersonal appro…Compulsive Buying: A Phenomenological Exploration (1989)Compulsive Buying: A Phenomen…The Buying Impulse (1987)The Buying ImpulseDeveloping Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Emotions, cognition, and behavior (1984)Emotions, cognition, and beha…The Norm of Reciprocity: A Preliminary Statement (1960)The Norm of Reciprocity: A Pr…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…The consequences of customer-oriented constructive deviance in luxury-hotel restaurants (2020)The consequences of customer-…How to Grow the Sharing Economy? Create Prosumers! (2020)How to Grow the Sharing Econo…Guilt and Corporate Philanthropy: The Case of the Privatization in China (2020)Guilt and Corporate Philanthr…Pride in my past: Influencing sustainable choices through behavioral recall (2019)Pride in my past: Influencing…Customer deviance: A framework, prevention strategies, and opportunities for future research (2019)Customer deviance: A framewor…Small but Sincere: How Firm Size and Gratitude Determine the Effectiveness of Cause Marketing Campaigns (2018)Small but Sincere: How Firm S…Reciprocity anxiety: Individual differences in feeling discomfort in reciprocity situations (2018)Reciprocity anxiety: Individu…High-fit charitable initiatives increase hedonic consumption through guilt reduction (2017)High-fit charitable initiativ…Cross-Domain Effects of Guilt on Desire for Self-Improvement Products (2015)Cross-Domain Effects of Guilt…The role of relationship marketing investments in customer reciprocity (2014)The role of relationship mark…Guilt in Marketing Research: An Elicitation–Consumption Perspective and Research Agenda (2014)Guilt in Marketing Research: …Examination of Restaurant Quality, Relationship Benefits, and Customer Reciprocity From the Perspective of Relationship Marketing Investments (2013)Examination of Restaurant Qua…The Role of Affect in Personal Selling and Sales Management (2012)The Role of Affect in Persona…Is satisfaction enough to ensure reciprocity with upscale restaurants? The role of gratitude relative to satisfaction (2012)Is satisfaction enough to ens…Guilt, Shame, and Reparative Behavior: The Effect of Psychological Proximity (2012)Guilt, Shame, and Reparative …Schadenfreude as a consumption‐related emotion: Feeling happiness about the downfall of another's product (2009)Schadenfreude as a consumptio…The Psychology of Interpersonal Relations. (1958)The Elaboration Likelihood Model of Persuasion (1986)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)ATTITUDES AND ATTITUDE CHANGE (1997)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)Marketing through Instagram influencers: the impact of number of followers and product divergence on brand attitude (2017)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)The Commitment-Trust Theory of Relationship Marketing (1994)Exchange and Power in Social Life (2017)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Attachment and Loss (1969)Attachment and Loss. Vol. I. Attachment. (1970)Attachment and Loss. Vol. 1. Attachment (1972)Is gratitude a moral affect? (2001)Gratitude and Prosocial Behavior (2006)How Emotion Shapes Behavior: Feedback, Anticipation, and Reflection, Rather Than Direct Causation (2007)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development (2003)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Appraisal Determinants of Emotions: Constructing a More Accurate and Comprehensive Theory (1996)TARGET ARTICLE: "Putting the Self Into Self-Conscious Emotions: A Theoretical Model" (2004)The psychological structure of pride: A tale of two facets. (2007)The case for motivated reasoning. (1990)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Emerging Field of Emotion Regulation: An Integrative Review (1998)The Evolution of Reciprocal Altruism (1971)Social Capital in the Creation of Human Capital (2000)Social Exchange Theory: An Interdisciplinary Review (2005)Inequity In Social Exchange (1965)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 2017A Theory of Cognitive Dissonance18,122 cited
  • 1960The Norm of Reciprocity: A Preliminary Statement11,995 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1994The Persuasion Knowledge Model: How People Cope with Persuasion Attempts3,796 cited
  • 1987The Buying Impulse2,102 cited
  • 2001Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration2,080 cited
  • 2002Shame and Guilt2,063 cited
  • 1994Guilt: An interpersonal approach.1,883 cited
  • 1996Are shame, guilt, and embarrassment distinct emotions?1,555 cited
  • 1989Compulsive Buying: A Phenomenological Exploration1,528 cited
  • 1997The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships1,415 cited
  • 2000Consumers' Use of Persuasion Knowledge: The Effects of Accessibility and Cognitive Capacity on Perceptions of an Influence Agent1,339 cited
  • 1984Emotions, cognition, and behavior1,331 cited
  • 1994

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Guilt: An interpersonal approach.
1,313 cited

Cited by

  • 2012Guilt, Shame, and Reparative Behavior: The Effect of Psychological Proximity136 cited
  • 2015Cross-Domain Effects of Guilt on Desire for Self-Improvement Products124 cited
  • 2013Examination of Restaurant Quality, Relationship Benefits, and Customer Reciprocity From the Perspective of Relationship Marketing Investments95 cited
  • 2019Customer deviance: A framework, prevention strategies, and opportunities for future research94 cited
  • 2009Schadenfreude as a consumption‐related emotion: Feeling happiness about the downfall of another's product89 cited
  • 2020Guilt and Corporate Philanthropy: The Case of the Privatization in China72 cited
  • 2014Guilt in Marketing Research: An Elicitation–Consumption Perspective and Research Agenda71 cited
  • 2012Is satisfaction enough to ensure reciprocity with upscale restaurants? The role of gratitude relative to satisfaction69 cited
  • 2018Small but Sincere: How Firm Size and Gratitude Determine the Effectiveness of Cause Marketing Campaigns62 cited
  • 2020How to Grow the Sharing Economy? Create Prosumers!61 cited
  • 2019Pride in my past: Influencing sustainable choices through behavioral recall58 cited
  • 2017High-fit charitable initiatives increase hedonic consumption through guilt reduction56 cited
  • 2012The Role of Affect in Personal Selling and Sales Management53 cited
  • 2014The role of relationship marketing investments in customer reciprocity52 cited
  • 2018Reciprocity anxiety: Individual differences in feeling discomfort in reciprocity situations50 cited
  • 2020The consequences of customer-oriented constructive deviance in luxury-hotel restaurants50 cited