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The dynamics and evolution of trust in business relationships · Study

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ArticleThe dynamics and evolution of trust in business relationships

Yimin Huang2013

Article2013

The dynamics and evolution of trust in business relationships

Yimin Huang · Ian Wilkinson

161 citations·0/0 files stored·Industrial Marketing Management

No readable copy stored yet — this record is metadata only.

Customer Service Quality and Loyalty Quality and Supply Management Business Strategy and Innovation

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 161 citations exist upstream.

References

1994The Commitment-Trust Theory of Relationship Marketing 1983An Evolutionary Theory of Economic Change.1981The Evolution of Cooperation 2011Thinking, Fast and Slow 1976The Selfish Gene 1998The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage 1987Developing Buyer-Seller Relationships 1995AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS.

Cited by

2019How social media usage influences B2B customer loyalty: roles of trust and purchase risk 2017Fundamental transformations of trust and its drivers: A multi-stage approach of business-to-business relationships 2014Interaction behaviors in business relationships and heuristics: Issues for management and research agenda 2020Mindful management of relationships during periods of crises: A model of trust, doubt and relational adjustments 2023Exploring the effects of e-service quality and e-trust on consumers' e-satisfaction and e-loyalty: insights from online shoppers in Pakistan 2021A Review of Corporate Purpose: An Approach to Actioning the Sustainable Development Goals (SDGs)2016Affective trust in buyer-seller relationships: a two-dimensional scale 2017The Internet of Things – Chance and challenge in industrial business relationships

Details

Year2013

Typearticle

Published2013-03-13

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations161

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/j.indmarman.2013.02.016

openalex_workW2086868061

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