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Diagnosing the supplementary services model: Empirical validation, advancement and implementation
16 references·1 citing·33 second hop
Diagnosing the supplementary services model: Empirical validation, advancement and implementation (2013)Diagnosing the supplementary services mod…SAGE Handbook of Mixed Methods in Social & Behavioral Research (2010)SAGE Handbook of Mixed Method…Building theories from case study research (2009)Building theories from case s…Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Corporate Social Responsibili…A Strategic Framework for Customer Relationship Management (2005)A Strategic Framework for Cus…The future of competition: co-creating unique value with customers (2004)The future of competition: co…Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Mixed Methods Research: A Res…Qualitative Research and Evaluation Methods (3rd ed.) (2003)Qualitative Research and Eval…Systematic combining: an abductive approach to case research (2002)Systematic combining: an abdu…Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Customer loyalty in e-commerc…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Sampling for qualitative research (1996)Sampling for qualitative rese…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Corporate Culture and Performance (1992)Corporate Culture and Perform…Building Theories from Case Study Research (1989)Building Theories from Case S…Qualitative research and evaluation methods (1980)Qualitative research and eval…Book Review: Marketing Management: Analysis, Planning and Control, Second Edition (1973)Book Review: Marketing Manage…Influence of training on employee productivity in the processing sector: a case of unga limited eldoret, Kenya (2014)Influence of training on empl…THE DISCOVERY OF GROUNDED THEORY: STRATEGIES FOR QUALITATIVE RESEARCH. By Barney G. Glaser and Anselm L. Strauss. Chicago: Aldine Publishing Company, 1967. 271 pp. $6.75 (1968)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Critical realism in case study research (2009)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)Research Methods in Business Studies (2020)The key informant technique (1996)Field Research: A Sourcebook and Field Manual (2003)‘Unsatisfactory Saturation’: a critical exploration of the notion of saturated sample sizes in qualitative research (2012)Sample Size in Qualitative Interview Studies (2015)Characterising and justifying sample size sufficiency in interview-based studies: systematic analysis of qualitative health research over a 15-year period (2018)The Structure of Scientific Revolutions (1963)Naturalistic inquiry (1985)Paradigms Lost and Pragmatism Regained (2007)Improving Impact Studies of Teachers’ Professional Development: Toward Better Conceptualizations and Measures (2009)Book Reviews: Qualitative Evaluation Methods (1981)Qualitative evaluation and research methods (1990)How Many Interviews Are Enough? (2005)Three Approaches to Qualitative Content Analysis (2005)Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research (2013)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Evolving to a New Dominant Logic for Marketing (2003)Toward a Definition of Mixed Methods Research (2007)Design-Based Research (2012)Methodological fit in management field research (2007)Theory Building From Cases: Opportunities And Challenges (2007)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)Communication and Trust in Global Virtual Teams (1999)Value creation in E‐business (2001)Seeking Qualitative Rigor in Inductive Research (2012)
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The future of competition: co-creating unique value with customers
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  • 2014Influence of training on employee productivity in the processing sector: a case of unga limited eldoret, Kenya0 cited