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Student expectations of, and satisfaction with, the university library · Study

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ArticleStudent expectations of, and satisfaction with, the university library

Nicola Harwood1998

Article1998

Student expectations of, and satisfaction with, the university library

Nicola Harwood · Jillene Bydder

27 citations·0/0 files stored·The Journal of Academic Librarianship

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Library Science and Information Literacy Library Science and Information Web and Library Services

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References

1996Service quality in academic libraries 1996Service quality in academic libraries 1996Methods for measuring service quality in University Libraries in New Zealand

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2000Measuring service quality at yale university’s libraries 2001International Variations in Measuring Customer Expectations.2009A theoretical model to predict customer satisfaction in relation to service quality in selected university libraries in Sri Lanka 2021Library as place: Understanding contradicting user expectations 2018Vroom’s expectancy theory to motivate academic library users in India using grounded theory approach 2009The library use habits of student teachers 2006USERS' EMOTIONAL AND MATERIAL SATISFACTION AT THE MICRO/MACRO LEVELS IN AN ACADEMIC LIBRARY 2012New challenges for the quality of librarian services delivery in Portugal

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Details

Year1998

Typearticle

Published1998-03-01

VenueThe Journal of Academic Librarianship

ISSN-L0099-1333

Languageen

Citations27

Files0 public / 0

ShelfLibrary Science and Information Literacy

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doi10.1016/s0099-1333(98)90179-3

openalex_workW2087752189

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