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Exploring companion selling: does the situation affect customers’ perceptions?

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References

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1990Adaptive Selling: Conceptualization, Measurement, and Nomological Validity519 cited
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1996Do closing techniques diminish prospect trust?45 cited

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2011Using Service Blueprinting to Analyze Restaurant Service Efficiency28 cited
2018Assessing the Customer-Based Impact of Up-Selling Versus Down-Selling25 cited

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