Contested Resources: Unions, Employers, and the Adoption of New Work Practices in US and UK Telecommunications

Matías Ramírez · Frederick Guy

31 citations0/0 files storedBritish Journal of Industrial Relations

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Labor Movements and Unions Employment, Labor, and Gender Studies Management and Organizational Studies

Abstract

Abstract The pattern of adoption of high‐performance work practices has been explained in terms of strategic contingency and in terms of union presence. We compare the post‐deregulation/privatization changes in work practice at AT&T, Bell Atlantic and British Telecom. On the basis of these cases, we argue that the choice of new work practices should be understood as a consequence not only of the company's resources or changes in its environment, nor of a simple union presence, but also as a consequence of the practices' effects on union power, the nature of the union's engagement, and the union's strategic choices.

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1985Competitive Advantage: Creating and Sustaining Superior Performance 1987Qualitative Analysis for Social Scientists 1985Competitive advantage, creating and sustaining superior performance 1995THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE.1996MODES OF THEORIZING IN STRATEGIC HUMAN RESOURCE MANAGEMENT: TESTS OF UNIVERSALISTIC, CONTINGENCY, AND CONFIGURATIONS. PERFORMANCE PREDICTIONS.1995Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry 1994EFFECTS OF HUMAN RESOURCE SYSTEMS ON MANUFACTURING PERFORMANCE AND TURNOVER.1996HUMAN RESOURCE MANAGEMENT, MANUFACTURING STRATEGY, AND FIRM PERFORMANCE.

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