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Creating value in multiple cooperative relationships
16 references·3 citing·30 second hop
Creating value in multiple cooperative relationships (2009)Creating value in multiple cooperative re…Neither market nor hierarchy: Network Forms of Organization (2014)Neither market nor hierarchy:…Co‐creating unique value with customers (2004)Co‐creating unique value with…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Deliberate Learning and the E…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…What Firms Do? Coordination, Identity, and Learning (1996)What Firms Do? Coordination, …Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration (1996)Prospering in Dynamically-Com…The Nature and Determinants of Customer Expectations of Service (1993)The Nature and Determinants o…Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology (1992)Knowledge of the Firm, Combin…Core capabilities and core rigidities: A paradox in managing new product development (1992)Core capabilities and core ri…Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…Organizational Learning (1988)Organizational LearningNetwork externalities, competition, and compatibility (1985)Network externalities, compet…Will artificial intelligence undermine the effects of guanxi on relationship performance? Evidence from China's banking industry (2023)Will artificial intelligence …Patient empowerment for healthcare service quality improvements: a value co-creation view (2016)Patient empowerment for healt…Value creation in international higher education (2012)Value creation in internation…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)A resource‐based view of the firm (1984)The dynamic resource‐based view: capability lifecycles (2003)Understanding dynamic capabilities (2003)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)The social psychology of organizing (1969)The Constitution of Society. Outline of the Theory of Structuration (1984)The Capabilities of Market-Driven Organizations (1994)The Core Competence of the Corporation (2006)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Capitalism, Socialism and Democracy (1997)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)The Nature of the Firm (1937)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Competing Technologies, Increasing Returns, and Lock-In by Historical Events (1989)A Simple Model of Herd Behavior (1992)Psychological Safety and Learning Behavior in Work Teams (1999)
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References

  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,597 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1992Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology12,936 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2002Deliberate Learning and the Evolution of Dynamic Capabilities6,953 cited
  • 1988Organizational Learning6,656 cited
  • 1992Core capabilities and core rigidities: A paradox in managing new product development6,453 cited
  • 1985Network externalities, competition, and compatibility6,093 cited
  • 1996Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration5,641 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 2014Neither market nor hierarchy: Network Forms of Organization3,469 cited
  • 1996What Firms Do? Coordination, Identity, and Learning3,078 cited
  • 1993The Nature and Determinants of Customer Expectations of Service2,665 cited

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  • 2004Co‐creating unique value with customers2,463 cited
  • Cited by

    • 2023Will artificial intelligence undermine the effects of guanxi on relationship performance? Evidence from China's banking industry18 cited
    • 2016Patient empowerment for healthcare service quality improvements: a value co-creation view13 cited
    • 2012Value creation in international higher education12 cited