References

• 1968The Discovery of Grounded Theory; Strategies for Qualitative Research40,042 cited
• 1998Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance4,055 cited
• 1998The Audit Society: Rituals of Verification3,575 cited
• 1999TRUST AND DISTRUST IN ORGANIZATIONS: Emerging Perspectives, Enduring Questions3,265 cited
• 1984Normal Accidents: Living with High-Risk Technologies.2,898 cited
• 2001Focus Groups in Social Research2,174 cited
• 1998The Experience and Evolution of Trust: Implications for Cooperation and Teamwork2,134 cited
• 2000The nature of safety culture: a review of theory and research1,984 cited
• 1990Quantity and Quality in Social Research.1,970 cited
• 2002Managing the Unexpected: Assuring High Performance in an Age of Complexity1,950 cited
• 1998Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior1,936 cited
• 1996Transformational Leader Behaviors and Substitutes for Leadership as Determinants of Employee Satisfaction, Commitment, Trust, and Organizational Citizenship Behaviors1,763 cited
• 1997The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA.1,630 cited
• 1999Developing Focus Group Research1,607 cited