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The Dynamics of Click-and-Mortar Electronic Commerce: Opportunities and Management Strategies
16 references·16 citing·31 second hopsampled
The Dynamics of Click-and-Mortar Electronic Commerce: Opportunities and Management Strategies (2002)The Dynamics of Click-and-Mortar Electron…Community Level Socio-Economic Impacts of Electronic Commerce (2006)Community Level Socio-Economi…Exploiting the virtual value chain (1999)Exploiting the virtual value …Mail versus Mall: A Strategic Analysis of Competition between Direct Marketers and Conventional Retailers (1998)Mail versus Mall: A Strategic…Competitive advantage: creating and sustaining superior performance (1998)Competitive advantage: creati…Business Models for Electronic Markets (1998)Business Models for Electroni…Strategic Channel Design (1997)Strategic Channel DesignReducing Buyer Search Costs: Implications for Electronic Marketplaces (1997)Reducing Buyer Search Costs: …Electronic Commerce: Definition, Theory, and Context (1997)Electronic Commerce: Definiti…The corporation of the 1990s: Information technology and organizational transformation (1993)The corporation of the 1990s:…Creating Competitive Advantage With Interorganizational Information Systems (1988)Creating Competitive Advantag…Electronic markets and electronic hierarchies (1987)Electronic markets and electr…Information Technology and Corporate Strategy: A Research Perspective (1986)Information Technology and Co…How information gives you competitive advantage (1985)How information gives you com…Economic Action and Social Structure: The Problem of Embeddedness (1985)Economic Action and Social St…Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive Advantage: Creati…Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings (1982)Innovation characteristics an…The digital transformation of a traditional market into an entrepreneurial ecosystem (2021)The digital transformation of…Configuring Retail Fulfillment Processes for Omni-Channel Customer Steering (2018)Configuring Retail Fulfillmen…Channel design to enrich customers’ shopping experiences: synchronizing clicks with bricks in an omni-channel perspective - the Direct Optic case (2016)Channel design to enrich cust…Drivers and Technology-Related Obstacles in Moving to Multichannel Retailing (2014)Drivers and Technology-Relate…Business Model Transformation in Moving to a Cross-Channel Retail Strategy: A Case Study (2014)Business Model Transformation…Consumer trust toward retail websites: Comparison between pure click and click-and-brick retailers (2013)Consumer trust toward retail …Channel Capabilities, Product Characteristics, and the Impacts of Mobile Channel Introduction (2013)Channel Capabilities, Product…A Picture is Worth a Thousand Words: Source Credibility Theory Applied to Logo and Website Design for Heightened Credibility and Consumer Trust (2013)A Picture is Worth a Thousand…Cannibalization or synergy? Consumers' channel selection in online–offline multichannel systems (2012)Cannibalization or synergy? C…Consumer Value Co-creation in a Hybrid Commerce Service-Delivery System (2010)Consumer Value Co-creation in…The Relative Advantage of Electronic Channels: A Multidimensional View1 (2008)The Relative Advantage of Ele…Developing E-Business Dynamic Capabilities: An Analysis of E-Commerce Innovation from I-, M-, to U-Commerce (2008)Developing E-Business Dynamic…Predicting the organisational adoption of B2C e‐commerce: an empirical study (2006)Predicting the organisational…How Hypertext Links Influence Consumer Perceptions to Build and Degrade Trust Online (2006)How Hypertext Links Influence…A consumer shopping channel extension model: attitude shift toward the online store (2005)A consumer shopping channel e…An ontology for e-Business models (2004)An ontology for e-Business mo…The Nature of the Firm (1937)The Economics of Organization: The Transaction Cost Approach (1981)Studying Information Technology in Organizations: Research Approaches and Assumptions (1991)The interdisciplinary study of coordination (1994)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)A Model of Sales. (1980)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Building Effective Online Marketplaces with Institution-Based Trust (2004)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Towards a dynamic theory of strategy (1991)Value creation in E‐business (2001)Information Technology Implementation Research: A Technological Diffusion Approach (1990)New Product Diffusion Models in Marketing: A Review and Directions for Research (1991)The utilization of e‐government services: citizen trust, innovation and acceptance factors* (2005)Design and natural science research on information technology (1995)Strategic flexibility in product competition (1995)Digital transformation: a review, synthesis and opportunities for future research (2020)The entrepreneur's business model: toward a unified perspective (2004)Business models for sustainable innovation: state-of-the-art and steps towards a research agenda (2012)Sustainable business model innovation: A review (2018)Corporate reputation and sustained superior financial performance (2002)Business Model Design: An Activity System Perspective (2009)The Business Model: Recent Developments and Future Research (2011)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)An Integrative Model Of Organizational Trust (1995)Bowling Alone: America's Declining Social Capital (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)
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References

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  • 1985Competitive Advantage: Creating and Sustaining Superior Performance14,723 cited
  • 1998Competitive advantage: creating and sustaining superior performance5,791 cited
  • 1985How information gives you competitive advantage4,441 cited
  • 1982Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings3,284 cited
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  • 1997Reducing Buyer Search Costs: Implications for Electronic Marketplaces2,255 cited
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  • 1997Strategic Channel Design

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264 cited
  • 2006Community Level Socio-Economic Impacts of Electronic Commerce105 cited
  • Cited by

    • 2008The Relative Advantage of Electronic Channels: A Multidimensional View1341 cited
    • 2016Channel design to enrich customers’ shopping experiences: synchronizing clicks with bricks in an omni-channel perspective - the Direct Optic case252 cited
    • 2013A Picture is Worth a Thousand Words: Source Credibility Theory Applied to Logo and Website Design for Heightened Credibility and Consumer Trust219 cited
    • 2005A consumer shopping channel extension model: attitude shift toward the online store217 cited
    • 2012Cannibalization or synergy? Consumers' channel selection in online–offline multichannel systems206 cited
    • 2004An ontology for e-Business models197 cited
    • 2006Predicting the organisational adoption of B2C e‐commerce: an empirical study193 cited
    • 2010Consumer Value Co-creation in a Hybrid Commerce Service-Delivery System171 cited
    • 2014Business Model Transformation in Moving to a Cross-Channel Retail Strategy: A Case Study158 cited
    • 2014Drivers and Technology-Related Obstacles in Moving to Multichannel Retailing136 cited
    • 2013Channel Capabilities, Product Characteristics, and the Impacts of Mobile Channel Introduction132 cited
    • 2018Configuring Retail Fulfillment Processes for Omni-Channel Customer Steering127 cited
    • 2021The digital transformation of a traditional market into an entrepreneurial ecosystem120 cited
    • 2008Developing E-Business Dynamic Capabilities: An Analysis of E-Commerce Innovation from I-, M-, to U-Commerce113 cited
    • 2006How Hypertext Links Influence Consumer Perceptions to Build and Degrade Trust Online111 cited
    • 2013Consumer trust toward retail websites: Comparison between pure click and click-and-brick retailers106 cited