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Impact of market entry and competitive structure on store switching/store loyalty
14 references·12 citing·50 second hop
Impact of market entry and competitive structure on store switching/store loyalty (1997)Impact of market entry and competitive st…Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Customer Switching Behavior i…Retail patronage dynamics: Learning about daily shopping behavior in contexts of changing retail structures (1993)Retail patronage dynamics: Le…Toward a theory of competitive market signaling: A research agenda (1991)Toward a theory of competitiv…Competitive Reactions to Market Entry: Explaining Interfirm Differences (1989)Competitive Reactions to Mark…Assessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Assessing Advantage: A Framew…The Competitiveness of Markets with Switching Costs (1987)The Competitiveness of Market…Store loyalty for grocery products: an empirical study. (1985)Store loyalty for grocery pro…Patterns of Store Choice (1984)Patterns of Store ChoiceThe Anatomy of Competition (1983)The Anatomy of CompetitionDeterminant Attributes in Retail Patronage: Seasonal, Temporal, Regional, and International Comparisons (1983)Determinant Attributes in Ret…LOCATING STORES IN UNCERTAIN ENVIRONMENTS: A SCENARIO PLANNING APPROACH (1982)LOCATING STORES IN UNCERTAIN …Cost-Benefit Models for Explaining Consumer Choice and Information Seeking Behavior (1982)Cost-Benefit Models for Expla…Product differentiation advantages of pioneering brands (1980)Product differentiation advan…Information and Consumer Behavior (1970)Information and Consumer Beha…Customer experience and commitment on eWOM and revisit intention: A case of Taladtongchom Thailand (2022)Customer experience and commi…The influence of national culture and industry structure on grocery retail customer loyalty (2019)The influence of national cul…Response to stockout in grocery stores: A small city case in a changing competitive environment (2019)Response to stockout in groce…Brand switching and consumer identification with brands in the smartphones industry (2019)Brand switching and consumer …Determinants for store-switching in shopping for fresh produce: investigating the mediating role of consumer way of life (2016)Determinants for store-switch…Creating Commitment, Trust and Satisfaction for a Brand: What is the Role of Switching Costs in Mobile Phone Market? (2013)Creating Commitment, Trust an…A conceptual framework of relationship commitment: e‐travel agencies (2010)A conceptual framework of rel…Store Choice In The Emerging Indian Apparel Retail Market: An Empirical Analysis (2008)Store Choice In The Emerging …“Switched”: store‐switching behaviours (2008)“Switched”: store‐switching b…Weaving new retail and consumer landscapes in the Scottish Borders (2007)Weaving new retail and consum…An alternative perspective on relationships, loyalty and future store choice (2005)An alternative perspective on…Determinants of Loyalty to Grocery Store Type (2004)Determinants of Loyalty to Gr…Consumer Information, Product Quality, and Seller Reputation (1982)First-mover advantages (1988)Status quo bias in decision making (1988)Consumer Switching Costs: A Typology, Antecedents, and Consequences (2003)Judgment under Uncertainty: Heuristics and Biases (1975)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Corporate financing and investment decisions when firms have information that investors do not have (1984)Strategic Responses to New Technologies and Their Impact on Firm Performance (2004)The impact of norm‐conforming behaviors on firm reputation (2011)CSR Initiatives as Market Signals: A Review and Research Agenda (2015)A Behavioral Theory of the Firm (1964)Industrial Market Structure and Economic Performance. 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this work references cited by second hop

References

  • 1970Information and Consumer Behavior5,796 cited
  • 1995Customer Switching Behavior in Service Industries: An Exploratory Study2,903 cited
  • 1988Assessing Advantage: A Framework for Diagnosing Competitive Superiority2,651 cited
  • 1980Product differentiation advantages of pioneering brands738 cited
  • 1987The Competitiveness of Markets with Switching Costs714 cited
  • 1991Toward a theory of competitive market signaling: A research agenda399 cited
  • 1983Determinant Attributes in Retail Patronage: Seasonal, Temporal, Regional, and International Comparisons390 cited
  • 1982Cost-Benefit Models for Explaining Consumer Choice and Information Seeking Behavior233 cited
  • 1984Patterns of Store Choice183 cited
  • 1989Competitive Reactions to Market Entry: Explaining Interfirm Differences145 cited
  • 1983The Anatomy of Competition130 cited
  • 1993Retail patronage dynamics: Learning about daily shopping behavior in contexts of changing retail structures104 cited
  • 1982LOCATING STORES IN UNCERTAIN ENVIRONMENTS: A SCENARIO PLANNING APPROACH79 cited
  • 1985Store loyalty for grocery products: an empirical study.50 cited

Cited by

  • 2005An alternative perspective on relationships, loyalty and future store choice

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58 cited
  • 2019The influence of national culture and industry structure on grocery retail customer loyalty46 cited
  • 2022Customer experience and commitment on eWOM and revisit intention: A case of Taladtongchom Thailand43 cited
  • 2013Creating Commitment, Trust and Satisfaction for a Brand: What is the Role of Switching Costs in Mobile Phone Market?39 cited
  • 2007Weaving new retail and consumer landscapes in the Scottish Borders38 cited
  • 2019Brand switching and consumer identification with brands in the smartphones industry37 cited
  • 2010A conceptual framework of relationship commitment: e‐travel agencies34 cited
  • 2008“Switched”: store‐switching behaviours22 cited
  • 2019Response to stockout in grocery stores: A small city case in a changing competitive environment19 cited
  • 2004Determinants of Loyalty to Grocery Store Type17 cited
  • 2008Store Choice In The Emerging Indian Apparel Retail Market: An Empirical Analysis17 cited
  • 2016Determinants for store-switching in shopping for fresh produce: investigating the mediating role of consumer way of life11 cited