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Service-dominant logic: marketing research implications and opportunities
3 references·6 citing·38 second hop
Service-dominant logic: marketing research implications and opportunities (2010)Service-dominant logic: marketing researc…Service-Dominant Logic and Consumer Culture Theory: Natural Allies in an Emerging Paradigm (2007)Service-Dominant Logic and Co…Beyond technology acceptance: understanding consumer practice (2006)Beyond technology acceptance:…Qualitative Marketing Research (2001)Qualitative Marketing ResearchExploring the Impact of Innovativeness of Hospitality Service Operation on Customer Satisfaction (2020)Exploring the Impact of Innov…Pesquisas em Administracao, Contabilidade e Marketing no Brasil (2019)Pesquisas em Administracao, C…AS ESTRATÉGIAS DE MARKETING DAS VITÍCOLAS E VITIVINÍCOLAS DA REGIÃO DA CAMPANHA GAÚCHA: ELEMENTOS PARA A CONSTRUÇÃO DO PLACE BRANDING (2019)AS ESTRATÉGIAS DE MARKETING D…Application of Service Dominant Logic to the medical device industry (2015)Application of Service Domina…Customer experiences of resource integration : Reframing servicescapes using scripts and practices (2012)Customer experiences of resou…Using service convenience to reduce perceived cost (2011)Using service convenience to …Evolving to a New Dominant Logic for Marketing (2003)Managing the co-creation of value (2007)Service-dominant logic: continuing the evolution (2007)The relationship between personality, customer participation, customer value and customer satisfaction in tourism service (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Is UTAUT really used or just cited for the sake of it? A systematic review of citations of UTAUT's originating article (2011)The effect of self-checkout quality on customer satisfaction and repatronage in a retail context (2016)Why and Who Will Adopt Extended Reality Technology? Literature Review, Synthesis, and Future Research Agenda (2019)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Principles and Practice of Structural Equation Modeling (1998)Online Store Service Convenience, Customer Satisfaction and Behavioural Intentions: A Focus on Utilitarian Oriented Shoppers (2015)Predicting customer experience and discretionary behaviors of bank customers in India (2018)Thai Airways: key influencing factors on customers’ word of mouth (2018)A resource‐based view of the firm (1984)Qualitative Data Analysis: An Expanded Sourcebook (1994)Service Orientation in Manufacturing Firms : Understanding Challenges with Service Business Logic (2014)History and geography matter : The cultural dimension of entrepreneurship (2017)An Integrative Model of Organizational Trust (1995)Como Elaborar Projetos de Pesquisa (2010)Principles and Practice of Structural Equation Modeling (2012)Cultures and Organizations: Software of the Mind. (1993)Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development (2006)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Social Media in Operations and Supply Chain Management: A Systematic Literature Review to Explore the Future (2021)The impact of knowledge risk management on sustainability (2022)Innovative Services, Processes and Product Design Crucial for Enhancing Customer Experience (2024)The Social Life of Things (1986)Co-creation experiences: The next practice in value creation (2004)Problematizing the Concept of Tourism Destination: An Analysis of Different Theoretical Approaches (2010)How context shapes value co-creation: spectator experience of sport events (2016)Co-creation in tourism: a systematic mapping study (2020)City branding and the Olympic effect: A case study of Beijing (2009)Introducing Dyadic Interviews as a Method for Collecting Qualitative Data (2013)Brand communication through digital influencers: Leveraging blogger engagement (2014)
this work references cited by second hop

References

  • 2001Qualitative Marketing Research1,389 cited
  • 2006Beyond technology acceptance: understanding consumer practice178 cited
  • 2007Service-Dominant Logic and Consumer Culture Theory: Natural Allies in an Emerging Paradigm118 cited

Cited by

  • 2011Using service convenience to reduce perceived cost57 cited
  • 2020Exploring the Impact of Innovativeness of Hospitality Service Operation on Customer Satisfaction39 cited
  • 2019Pesquisas em Administracao, Contabilidade e Marketing no Brasil16 cited
  • 2012Customer experiences of resource integration : Reframing servicescapes using scripts and practices16 cited
  • 2015Application of Service Dominant Logic to the medical device industry13 cited
  • 2019AS ESTRATÉGIAS DE MARKETING DAS VITÍCOLAS E VITIVINÍCOLAS DA REGIÃO DA CAMPANHA GAÚCHA: ELEMENTOS PARA A CONSTRUÇÃO DO PLACE BRANDING0 cited

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