SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Mining Blogs And Forums To Understand the Use of Social Media in Customer Co-creation
16 references·4 citing·52 second hopsampled
Mining Blogs And Forums To Understand the Use of Social Media in Customer Co-creation (2014)Mining Blogs And Forums To Understand the…Social media competitive analysis and text mining: A case study in the pizza industry (2013)Social media competitive anal…Business Intelligence in BLOGS: Understanding Consumer Interactions and Communities1 (2012)Business Intelligence in BLOG…Business Intelligence for Enterprise Systems: A Survey (2012)Business Intelligence for Ent…Value co-creation in service logic: A critical analysis (2011)Value co-creation in service …Understanding Consumer Conversations Around Ads in a Web 2.0 World (2011)Understanding Consumer Conver…Social media? Get serious! Understanding the functional building blocks of social media (2011)Social media? Get serious! Un…Co-Creation: Toward a Taxonomy and an Integrated Research Perspective (2010)Co-Creation: Toward a Taxonom…Users of the world, unite! The challenges and opportunities of Social Media (2009)Users of the world, unite! Th…The Psychological Effects of Empowerment Strategies on Consumers’ Product Demand (2009)The Psychological Effects of …Interactions in virtual customer environments: Implications for product support and customer relationship management (2007)Interactions in virtual custo…Reducing the risks of new product development (2006)Reducing the risks of new pro…Collaborating to create: The Internet as a platform for customer engagement in product innovation (2005)Collaborating to create: The …Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Concept Mapping as an Alternative Approach for the Analysis of Open-Ended Survey Responses (2002)Concept Mapping as an Alterna…Value co-production: intellectual origins and implications for practice and research (1999)Value co-production: intellec…Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…Star wars: customer loyalty for YouTube stars through service innovation and value co-creation (2025)Star wars: customer loyalty f…Demystifying consumer digital cocreated value: Social presence theory-informed framework and propositions (2020)Demystifying consumer digital…Using reasoning markers to select the more rigorous software practitioners' online content when searching for grey literature (2018)Using reasoning markers to se…Actionable Social Media Competitive Analytics For Understanding Customer Experiences (2016)Actionable Social Media Compe…Uses and Gratifications Research (1973)Beyond the hype: Big data concepts, methods, and analytics (2014)Social media research: Theories, constructs, and conceptual frameworks (2014)What do Airbnb users care about? An analysis of online review comments (2018)The social psychology of organizing (1969)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)How Brand Community Practices Create Value (2009)Strategic management a stakeholder approach (2010)Critical service logic: making sense of value creation and co-creation (2012)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Evolving to a New Dominant Logic for Marketing (2003)Service Research Priorities in a Rapidly Changing Context (2015)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Building Theories from Case Study Research (1989)Qualitative Data Analysis: An Expanded Sourcebook (1994)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Discovery of Grounded Theory (2017)The Strength of Weak Ties (1973)The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits (1999)A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication (2013)Social Media in Tourism and Hospitality: A Literature Review (2013)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Managing the co-creation of value (2007)Co-creation and the new landscapes of design (2008)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Toward a knowledge‐based theory of the firm (1996)Capitalism, Socialism and Democracy (1997)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)The Presentation of Self in Everyday Life. (1956)Efficient Capital Markets: A Review of Theory and Empirical Work (1970)EFFICIENT CAPITAL MARKETS: A REVIEW OF THEORY AND EMPIRICAL WORK* (1970)The sharing economy: Why people participate in collaborative consumption (2015)Governing the Commons (1990)Governing the Commons: The Evolution of Institutions for Collective Action (1992)Bowling alone: the collapse and revival of American community (2000)Introduction to the Special Issue Social Commerce: A Research Framework for Social Commerce (2011)Introduction to the Special Issue —Social Media and Business Transformation: A Framework for Research (2013)Theory of value co-creation: a systematic literature review (2014)Content Analysis: An Introduction to its Methodology. (1984)Handbook of Qualitative Research (1994)Using triangulation to validate themes in qualitative studies (2009)Quality and rigor of the concept mapping methodology: A pooled study analysis (2011)Experts' views on digital competence: Commonalities and differences (2013)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,850 cited
  • 2009Users of the world, unite! The challenges and opportunities of Social Media19,104 cited
  • 2004Co-creation experiences: The next practice in value creation6,671 cited
  • 2011Social media? Get serious! Understanding the functional building blocks of social media5,200 cited
  • 2011Value co-creation in service logic: A critical analysis1,625 cited
  • 2005Collaborating to create: The Internet as a platform for customer engagement in product innovation1,406 cited
  • 1999Value co-production: intellectual origins and implications for practice and research934 cited
  • 2013Social media competitive analysis and text mining: A case study in the pizza industry921 cited
  • 2010Co-Creation: Toward a Taxonomy and an Integrated Research Perspective778 cited
  • 2002Concept Mapping as an Alternative Approach for the Analysis of Open-Ended Survey Responses740 cited
  • 2007Interactions in virtual customer environments: Implications for product support and customer relationship management687 cited
  • 2009The Psychological Effects of Empowerment Strategies on Consumers’ Product Demand611 cited
  • 2006Reducing the risks of new product development511 cited
  • 2011Understanding Consumer Conversations Around Ads in a Web 2.0 World

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

353 cited
  • 2012Business Intelligence in BLOGS: Understanding Consumer Interactions and Communities1347 cited
  • 2012Business Intelligence for Enterprise Systems: A Survey254 cited
  • Cited by

    • 2016Actionable Social Media Competitive Analytics For Understanding Customer Experiences100 cited
    • 2020Demystifying consumer digital cocreated value: Social presence theory-informed framework and propositions33 cited
    • 2018Using reasoning markers to select the more rigorous software practitioners' online content when searching for grey literature24 cited
    • 2025Star wars: customer loyalty for YouTube stars through service innovation and value co-creation6 cited