Team-Member Exchange Under Team and Traditional Management

Anson Seers · M. M. Petty · James F. Cashman

442 citations0/0 files storedGroup & Organization Management

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Team Dynamics and Performance Job Satisfaction and Organizational Behavior Social Power and Status Dynamics

Abstract

The quality of exchange relationships between work teams and their members was assessed for 103 manufacturing workers. Higher levels of team-member exchange quality, as well as of cohesiveness, satisfaction with coworkers, and general job satisfaction were reported by members of teams expected to be self-managing in contrast to teams expected to function as traditional work groups. Gains in departmental production efficiency were also found to be related to the work unit's average change in team-member exchange over time.

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References

1979The Social Psychology of Organizations.1977Handbook of Industrial and Organizational Psychology.1986Research in Organizational Behavior.1989Social Identity Theory and the Organization 1975Development of the Job Diagnostic Survey.1951Some Social and Psychological Consequences of the Longwall Method of Coal-Getting 1993Tightening the Iron Cage: Concertive Control in Self-Managing Teams 1988Handbook of Organizational Behavior

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