SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Social capital, customer service orientation and creativity in retail stores · Study

ArticleShelves

ArticleSocial capital, customer service orientation and creativity in retail stores

Omar Merlo2006

Article2006

Social capital, customer service orientation and creativity in retail stores

Omar Merlo · Simon J. Bell · Bülent Mengüç · Greg Whitwell

115 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Service and Product Innovation Innovation and Knowledge Management Knowledge Management and Sharing

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 115 citations exist upstream.

References

1984A resource‐based view of the firm 1991Structural Equations with Latent Variables.1987Handbook of Theory and Research for the Sociology of Education.1995An Integrative Model Of Organizational Trust 1998Social Capital, Intellectual Capital, and the Organizational Advantage 1992Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology 1999Psychological Safety and Learning Behavior in Work Teams 1984Research in Organizational Behavior

Cited by

2013Internal and External Social Capital for Radical Product Innovation: Do They Always Work Well Together?2015Teaching Creative Thinking Skills 2012Influences of organizational investments in social capital on service employee commitment and performance 2013Developing service innovation capability in the hotel industry 2012Human resource management practices and organizational social capital: The role of industrial characteristics 2023

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2009Trust, Connectivity, and Thriving: Implications for Innovative Behaviors at Workarticle · 9 shared references 2013Exploring Social Network Dynamics Driving Knowledge Management for Innovationarticle · 9 shared references 2004The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transferarticle · 8 shared references 20079 Creativity in Organizationsarticle · 8 shared references 2012A Multilevel Model of Team Goal Orientation, Information Exchange, and Creativityarticle · 8 shared references 2014Expertise dissimilarity and creativity: The contingent roles of tacit and explicit knowledge sharing.article · 8 shared references

Details

Year2006

Typearticle

Published2006-11-01

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations115

Files0 public / 0

ShelfService and Product Innovation

Identifiers

doi10.1016/j.jbusres.2006.09.021

openalex_workW2110103873

Links

Imported from OpenAlex (CC0) — nothing here is generated.

Transformational Leadership and Followers’ Innovative Behavior: Roles of Commitment to Change and Organizational Support for Creativity

2022The influence of creative packaging design on customer motivation to process and purchase decisions

2014Raising team social capital with knowledge and communication in information systems development projects