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The impact of interface usability on trust in Web retailers

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References

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2006Consumer Trust in an Internet Store: A Cross-Cultural Validation1,876 cited
2006Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange508 cited

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2006An analysis of the e‐service literature: towards a research agenda509 cited
2008The role of satisfaction and website usability in developing customer loyalty and positive word‐of‐mouth in the e‐banking services482 cited
2011Determinants of E-Commerce Customer Satisfaction, Trust, and Loyalty in Saudi Arabia455 cited
2004Customer loyalty to content‐based Web sites: the case of an online health‐care service431 cited
2007The role of security, privacy, usability and reputation in the development of online banking

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2009The role of consumer innovativeness and perceived risk in online banking usage364 cited

2007The impact of participation in virtual brand communities on consumer trust and loyalty349 cited

2011Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk335 cited

2007Promoting Consumer's Participation in Virtual Brand Communities: A New Paradigm in Branding Strategy320 cited

2007The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process306 cited

2007The role of online and offline features in sustaining virtual communities: an empirical study283 cited

2018Wearable technology: What explains continuance intention in smartwatches?260 cited

2010Consumer trust in the online retail context: Exploring the antecedents and consequences227 cited