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Self-Service Technologies (SSTs): determinants of adoption and its post-usage outcomes from a focal company perspective
16 references·2 citing·37 second hop
Self-Service Technologies (SSTs): determinants of adoption and its post-usage outcomes from a focal company perspective (2011)Self-Service Technologies (SSTs): determi…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Predicting e-services adoption: a perceived risk facets perspective (2003)Predicting e-services adoptio…An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors (2002)An Attitudinal Model of Techn…Hedonic and utilitarian motivations for online retail shopping behavior (2001)Hedonic and utilitarian motiv…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)A Resource-Based Perspective …Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis (1995)Information Technology and Su…Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology (1995)Electronic Data Interchange a…The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)The Resource-Based Theory of …User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…How information gives you competitive advantage (1985)How information gives you com…A Role Theory Perspective on Dyadic Interactions: The Service Encounter (1985)A Role Theory Perspective on …A resource‐based view of the firm (1984)A resource‐based view of the …Markets and Hierarchies (1975)Markets and HierarchiesPassengers Acceptance of Cashless Payment System for Public Bus Transportation System in Kigali City (Rwanda) (2020)Passengers Acceptance of Cash…Gender preferences concerning identity theft and technology-related issues with sports e-ticketing (2012)Gender preferences concerning…An Evolutionary Theory of Economic Change. (1983)Firm Resources and Sustained Competitive Advantage (1991)Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms1 (2003)Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value1 (2004)Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1 (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Competitive Advantage of Nations (1990)Strategic assets and organizational rent (1993)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)The Core Competence of the Corporation (2006)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Understanding Attitudes and Predicting Social Behavior (1980)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Dynamic capabilities and strategic management (1997)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)A meta-analysis of the technology acceptance model (2006)Technology acceptance model: a literature review from 1986 to 2013 (2014)Electronic markets and electronic hierarchies (1987)Towards a dynamic theory of strategy (1991)Value creation in E‐business (2001)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)The Evolution of Cooperation (1981)Social Capital in the Creation of Human Capital (2000)Varieties of Capitalism (2001)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 2019Diffusion of Innovations 137,320 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
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  • 1985How information gives you competitive advantage4,441 cited
  • 2003Predicting e-services adoption: a perceived risk facets perspective3,346 cited
  • 2001Hedonic and utilitarian motivations for online retail shopping behavior3,219 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 1995Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology2,503 cited
  • 1995Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis2,366 cited
  • 1985

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A Role Theory Perspective on Dyadic Interactions: The Service Encounter
2,003 cited
  • 2002An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors1,895 cited
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    • 2012Gender preferences concerning identity theft and technology-related issues with sports e-ticketing9 cited
    • 2020Passengers Acceptance of Cashless Payment System for Public Bus Transportation System in Kigali City (Rwanda)8 cited