Bridging corporate social responsibility and compassion at work

Tae‐Won Moon · Won‐Moo Hur · Sung-Hoon Ko · Jae-Woo Kim · Sungwon Yoon

91 citations0/0 files storedCareer Development International

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Job Satisfaction and Organizational Behavior Corporate Social Responsibility Reporting Ethics in Business and Education

Abstract

Purpose – This study aims to examine how employees' perceptions of organizational actions, such as corporate social responsibility (CSR), affect their compassionate acts in organizations through employee perceptions of organizational justice and affective organizational commitment. Design/methodology/approach – The employees from 87 firms in South Korea were surveyed using a self-administered instrument for data collection. Out of 400 questionnaires, a total of 253 usable questionnaires were obtained after list-wise deletion, for a 63.3 percent response rate. The firms belong to a variety of industries (banking and financial services, manufacturing, hospitals, education, etc.). Findings – The results indicate that employees' perceptions of CSR positively relate to compassion at work through organizational justice perceptions (i.e. perceptions of distributive justice, procedural justice, and interactional justice), and affective organizational commitment, in a sequential manner, in addition to their direct effects on compassion at work. Originality/value – This study sheds new light on both the compassion and the CSR literature due to its attempt to bridge the macro concept of CSR with micro research in compassion. This is, apparently, one of the first pieces of research in the management literature to specifically address compassion as a consequence of employees' CSR perception.

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References

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2016The Relationship of Coworker Incivility to Job Performance and the Moderating Role of Self-Efficacy and Compassion at Work: The Job Demands-Resources (JD-R) Approach 2018Effects of corporate social responsibility on employees in the casino industry 2018Exploring the impact of being perceived as a socially responsible organization on employee creativity 2019The Role of Job Crafting and Perceived Organizational Support in the Link between Employees’ CSR Perceptions and Job Performance: A Moderated Mediation Model

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