Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia

Noraani Mustapha · Zaizura Che Zakaria

27 citations0/0 files storedUMK Repository (Universiti Malaysia Kelantan)

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Job Satisfaction and Organizational Behavior Employee Performance and Management Educational Outcomes and Influences

Abstract

The objective of this study is to determine the influence of interpersonal relationship and daily \nworkload on job satisfaction among lecturers in public universities in Kelantan. Sample was \nrandomly selected through systematic procedure and data was collected from 320 academic staffs \nusing self-administered research questionnaires. Data was analysed using descriptive analysis to \ndescribe demographic profile of respondents and Pearson Product Moment Correlation to test the \nrelationship between variables. The result indicated that there was positive significant relationship \nbetween interpersonal relationship and job satisfaction, whereas daily workload and satisfaction was \ninversely correlated. Organization should consider these variables in promoting satisfaction among \nemployees in order to enhance organizational citizenship.

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1997Job Satisfaction: Application, Assessment, Causes, and Consequences 1959Job Attitudes: Review of Research and Opinion.2010Impact of Reward and Recognition on Job Satisfaction and Motivation: An Empirical study from Pakistan 2006Academic Staff Workloads and Job Satisfaction: Expectations and values in academe 2011Moderating Affect of Workplace Spirituality on the Relationship of Job Overload and Job Satisfaction 2006The development of an employee satisfaction model for higher education 2012Impact of job satisfaction on employee performance: An empirical study of autonomous Medical Institutions of Pakistan 2005Gender differences and job satisfaction: a study of university teachers in the United States

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