Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Assessment of learner satisfaction with asynchronous electronic learning systems

16 references·16 citing·35 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
1992Measuring Service Quality: A Reexamination and Extension10,646 cited
1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
1977Marketing Research: Methodological Foundations4,351 cited
1994Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research3,313 cited
1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited
1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality3,139 cited
1982An Investigation into the Determinants of Customer Satisfaction

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2,914 cited

1998Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing2,718 cited

1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction2,543 cited

Cited by

2009Multi-dimensional students’ evaluation of e-learning systems in the higher education context: An empirical investigation656 cited
2017E-learning success determinants: Brazilian empirical study639 cited
2012Perceived satisfaction, perceived usefulness and interactive learning environments as predictors to self-regulation in e-learning environments571 cited
2006Students’ Perceptions of Online Learning: A Comparative Study469 cited
2006Multi-criteria evaluation of the web-based e-learning system: A methodology based on learner satisfaction and its applications419 cited
2014Online instruction, e-learning, and student satisfaction: A three year study396 cited
2021Satisfaction with online learning in the new normal: perspective of students and faculty at medical and health sciences colleges347 cited
2011Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model345 cited
2006ERP training with a web-based electronic learning system: The flow theory perspective336 cited
2012A model for social presence in online classrooms287 cited
2007The relationship of e-Learner’s self-regulatory efficacy and perception of e-Learning environmental quality281 cited
2013MULTIPLICATIVE CONSISTENCY OF HESITANT FUZZY PREFERENCE RELATION AND ITS APPLICATION IN GROUP DECISION MAKING254 cited
2009An application of fuzzy AHP for evaluating course website quality249 cited
2012Examining the role of learning engagement in technology-mediated learning and its effects on learning effectiveness and satisfaction235 cited
2011Using SERVQUAL to assess the quality of e-learning experience218 cited
2010How family support and Internet self-efficacy influence the effects of e-learning among higher aged adults – Analyses of gender and age differences212 cited