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Credit card customer churn prediction based on the RST and LS-SVM

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References

2004Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market417 cited
2006Customer churn analysis: Churn determinants and mediation effects of partial defection in the Korean mobile telecommunications service industry325 cited
2000Neural networks and the multinomial logit for brand choice modelling: a hybrid approach123 cited
2006A framework for benchmarking service process using data envelopment analysis and decision tree68 cited
2004Data Mining Techniques on the Evaluation of Wireless Churn56 cited

Cited by

2024Enhancing Bank Consumer Retention: A Comprehensive Analysis of Churn Prediction Using Machine-Learning and Deep Learning Techniques8 cited

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