Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Human and spatial dimensions of retail density: Revisiting the role of perceived control

16 references·16 citing·44 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1974An approach to environmental psychology7,295 cited
1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
1959Motivation reconsidered: The concept of competence.5,681 cited
1963Motivation reconsidered: The concept of competence.4,792 cited
2000Atmospheric Effects on Shopping Behavior1,921 cited
1978The Environment and Social Behavior: Privacy, Personal Space, Territory, Crowding.1,299 cited
1991Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience1,229 cited
1979The desirability of control820 cited
1997The impact of other customers on service experiences: A critical incident examination of “getting along”766 cited
1996The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Propositions512 cited
2000Perceived Retail Crowding and Shopping Satisfaction: What Modifies This Relationship?498 cited
2004Perceived retail crowding and shopping satisfaction: the role of shopping values442 cited
1998Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude406 cited
1992The Ecological Validity of Photographic Slides and Videotapes in Simulating the Service Setting359 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1994Human versus spatial dimensions of crowding perceptions in retail environments: A note on their measurement and effect on shopper satisfaction305 cited

1980Path Analysis of Buyer Behavior under Conditions of Crowding305 cited

Cited by

2020A Review and Conceptual Framework for Understanding Personalized Matching Effects in Persuasion251 cited
2009More than Words: On the Importance of Picture–Text Congruence in the Online Environment137 cited
2018Store layout effects on consumer behavior in 3D online stores102 cited
2012Human factors in retail environments: a review100 cited
2011On Store Design and Consumer Motivation98 cited
2012The Impact of In‐Store Greenery on Customers96 cited
2010The differential effects of retail density: An investigation of goods versus service settings94 cited
2013Online shopping delivery delay: Finding a psychological recovery strategy by online consumer experiences84 cited
2021The effects of crowdedness and safety measures on restaurant patronage choices and perceptions in the COVID-19 pandemic82 cited
2017An Upbeat Crowd: Fast In-store Music Alleviates Negative Effects of High Social Density on Customers’ Spending80 cited
2011The Influence of Others68 cited
2017Under the sway of a mobile device during an in‐store shopping experience65 cited
2015The relationship between density perceptions and satisfaction in the retail setting: Mediation and moderation effects60 cited
2011With or without you: Interactive effects of retail density and need for affiliation on shopping pleasure and spending55 cited
2019Getting over discomfort in luxury brand stores: How pop-up stores affect perceptions of luxury, embarrassment, and store evaluations53 cited
2015In-store arousal and consumers’ inferences of manipulative intent in the store environment52 cited