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What Matters Most? The Perceived Importance of Ability and Personality for Hiring Decisions
16 references·8 citing·51 second hop
What Matters Most? The Perceived Importance of Ability and Personality for Hiring Decisions (2010)What Matters Most? The Perceived Importan…A MULTILEVEL INVESTIGATION OF FACTORS INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES. (2004)A MULTILEVEL INVESTIGATION OF…A very brief measure of the Big-Five personality domains (2003)A very brief measure of the B…The Role of General Cognitive Ability and Job Performance: Why There Cannot Be a Debate (2002)The Role of General Cognitive…Conducting Studies of Decision Making in Organizational Contexts: A Tutorial for Policy-Capturing and Other Regression-Based Techniques (2002)Conducting Studies of Decisio…A Review and Analysis of the Policy-Capturing Methodology in Organizational Research: Guidelines for Research and Practice (2002)A Review and Analysis of the …Use of situational judgment tests to predict job performance: A clarification of the literature. (2001)Use of situational judgment t…Personality and job performance: The Big Five revisited. (2000)Personality and job performan…The validity and utility of selection methods in personnel psychology: Practical and theoretical implications of 85 years of research findings. (1998)The validity and utility of s…A Theory of Individual Differences in Task and Contextual Performance (1997)A Theory of Individual Differ…Relative importance of personality and general mental ability in managers' judgments of applicant qualifications. (1995)Relative importance of person…Predicting job performance: Not much more than g. (1994)Predicting job performance: N…Intelligence Is the Best Predictor of Job Performance (1992)Intelligence Is the Best Pred…Cognitive ability, cognitive aptitudes, job knowledge, and job performance (1986)Cognitive ability, cognitive …A Role Theory Perspective on Dyadic Interactions: The Service Encounter (1985)A Role Theory Perspective on …Validity and utility of alternative predictors of job performance. (1984)Validity and utility of alter…METAANALYSES OF VALIDITY STUDIES PUBLISHED BETWEEN 1964 AND 1982 AND THE INVESTIGATION OF STUDY CHARACTERISTICS (1984)METAANALYSES OF VALIDITY STUD…Are You Hospitable? The Role of Tertiary Education on Genuine Hospitality (2025)Are You Hospitable? The Role …Role of employee personality traits in job performance in the restaurant food franchise context (2023)Role of employee personality …Personality profiles for hospitality employees: Impact on job performance and satisfaction (2021)Personality profiles for hosp…Cultural variation in social judgments of smiles: The role of ideal affect. (2018)Cultural variation in social …The Interactive Effects of Conscientiousness and Agreeableness on Career Commitment (2016)The Interactive Effects of Co…Managing service employees: literature review, expert opinions, and research directions (2016)Managing service employees: l…The Impact of Nonverbal Behavior in the Job Interview (2015)The Impact of Nonverbal Behav…Does Customer Orientation Mediate the Effect of Job Resourcefulness on Hotel Employee Outcomes? Evidence from Iran (2012)Does Customer Orientation Med…The critical incident technique. (1954)Evidence that task performance should be distinguished from contextual performance. (1994)A personality trait-based interactionist model of job performance. (2003)Critical Incident Technique (2007)Intrinsic motivation and extrinsic incentives jointly predict performance: A 40-year meta-analysis. (2014)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Self-Reports in Organizational Research: Problems and Prospects (1986)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)Leader personality traits and employee voice behavior: Mediating roles of ethical leadership and work group psychological safety. (2009)Emergence of the Human Capital Resource: A Multilevel Model (2011)Transformational Leadership and Performance Across Criteria and Levels: A Meta-Analytic Review of 25 Years of Research (2011)Review and conceptual analysis of the employee turnover process. 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(1971)SELECTING INDIVIDUALS IN TEAM SETTINGS: THE IMPORTANCE OF SOCIAL SKILLS, PERSONALITY CHARACTERISTICS, AND TEAMWORK KNOWLEDGE (2005)Staffing in the 21st Century: New Challenges and Strategic Opportunities (2006)IN SUPPORT OF PERSONALITY ASSESSMENT IN ORGANIZATIONAL SETTINGS (2007)Methods of Meta-Analysis: Correcting Error and Bias in Research Findings (2015)Construct validity in psychological tests. (1955)Society and the Adolescent Self-Image (1965)The Big Five Trait taxonomy: History, measurement, and theoretical perspectives. (1999)Measuring personality in one minute or less: A 10-item short version of the Big Five Inventory in English and German (2006)The Mini-IPIP Scales: Tiny-yet-effective measures of the Big Five Factors of Personality. (2006)The dirty dozen: A concise measure of the dark triad. (2010)The role of deliberate practice in the acquisition of expert performance. (1993)The processing-speed theory of adult age differences in cognition. 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References

  • 2003A very brief measure of the Big-Five personality domains8,303 cited
  • 1998The validity and utility of selection methods in personnel psychology: Practical and theoretical implications of 85 years of research findings.4,159 cited
  • 1984Validity and utility of alternative predictors of job performance.2,101 cited
  • 1985A Role Theory Perspective on Dyadic Interactions: The Service Encounter2,003 cited
  • 2000Personality and job performance: The Big Five revisited.1,745 cited
  • 1997A Theory of Individual Differences in Task and Contextual Performance1,426 cited
  • 2004A MULTILEVEL INVESTIGATION OF FACTORS INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES.1,185 cited
  • 1986Cognitive ability, cognitive aptitudes, job knowledge, and job performance989 cited
  • 1984METAANALYSES OF VALIDITY STUDIES PUBLISHED BETWEEN 1964 AND 1982 AND THE INVESTIGATION OF STUDY CHARACTERISTICS554 cited
  • 2001Use of situational judgment tests to predict job performance: A clarification of the literature.466 cited
  • 1994Predicting job performance: Not much more than g.464 cited
  • 2002The Role of General Cognitive Ability and Job Performance: Why There Cannot Be a Debate343 cited
  • 2002Conducting Studies of Decision Making in Organizational Contexts: A Tutorial for Policy-Capturing and Other Regression-Based Techniques289 cited
  • 2002

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A Review and Analysis of the Policy-Capturing Methodology in Organizational Research: Guidelines for Research and Practice
274 cited
  • 1992Intelligence Is the Best Predictor of Job Performance267 cited
  • 1995Relative importance of personality and general mental ability in managers' judgments of applicant qualifications.236 cited
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    • 2021Personality profiles for hospitality employees: Impact on job performance and satisfaction39 cited
    • 2012Does Customer Orientation Mediate the Effect of Job Resourcefulness on Hotel Employee Outcomes? Evidence from Iran37 cited
    • 2016The Interactive Effects of Conscientiousness and Agreeableness on Career Commitment26 cited
    • 2023Role of employee personality traits in job performance in the restaurant food franchise context19 cited
    • 2015The Impact of Nonverbal Behavior in the Job Interview17 cited
    • 2025Are You Hospitable? The Role of Tertiary Education on Genuine Hospitality0 cited